I needed a paper account statement via…
I needed a paper account statement via courier and I was charged over 60 dollars...thanks god the other features are free or have much more lower fees.
By Aija O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
56 reviews
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Paxumbank is listed under Banking & Money.
Paxumbank (paxumbank.com) has 56 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 38 reviews with 3 stars · Clear filters
I needed a paper account statement via courier and I was charged over 60 dollars...thanks god the other features are free or have much more lower fees.
By Aija O.
The lady from customer support was not able to resolve my minor concerns in less than 15 minutes. I was in a hurry so I wanted faster.
By Claire S.
14% APR for project financing is pretty big, maybe is a good solution for well-established businesses.
By Peter K.
PaxumBank has no online support service, but finally I managed to get a reply on the phone from customer service, so I can enjoy my money now.
By Danel M.
The minimum deposit for savings represent a large amount of money in my opinion.
By H. S.
My transaction failed due to their platform, I could not send the money on time and that caused me problems. I hope it doesn't happen again.
By Abbie R.