My first order wasn't very good
My first order wasn't very good, wording covered at the bottom, but the company contacted me and sent me a replacement very quickly. They even changed the size for me. Great customer service
By Margaret B.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
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1,976 reviews
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Pawsionate is listed under Wedding & Party in California, California.
Pawsionate (pawsionate.com) has 1,976 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
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My first order wasn't very good, wording covered at the bottom, but the company contacted me and sent me a replacement very quickly. They even changed the size for me. Great customer service
By Margaret B.
Good experience with them. No issues. Item arrived fairly quickly and is good quality.
By Grenville T.
I ordered this custom/personal t-shirt for my husband for Christmas. It arrived much faster than I expected and am exceptionally pleased with how it turned out. I love how it's folded, and since I'm horrible at folding, so rather than mess it up, I left it as was and back into the bag it came in. Now I'm just waiting for Christmas to get here and then I can give it to him. It's something he would NEVER buy for himself and he's the kind of person who buys whatever he wants when he wants/needs it. That, and he's extremely difficult to buy for. I'm very grateful for being able to buy things online, what with the pandemic and the fact that I'm not able to go out to buy things directly from the store because of my particular disability. Thank you for making your products available online. Thank you very much!!!
By Donna
Product amazing .but sizing not so good xlarge is more like a med so does not fit .but lovely quality
By Lolly
It was beautiful when I received it, my family loved it...and it came in good time
By Debra M.
Item was in super & condition as expected. God Communication regarding delivery.
By Louissa
Very impressive website Products fabulous Passionate has wonderful gifts And I was kept up to date with delivery
By Karen C.
I loved seeing the ornaments hang on our tree
By Greta V.