Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,520 reviews
pawshake.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,833 reviews with 5 stars · Clear filters
When I first moved to Berlin, I didn't know many people, but I needed to find someone to care for my cat while I was traveling. Pawshake was the perfect solution! I ended up finding the most amazing cat sitter, and I book her through Pawshake every time I travel. Not only is our sitter great, but the Pawshake portal makes booking and payment super quick and easy. I highly recommend Pawshake!
By Laura D.
Im a recent member with Pawshake. I had a big issue with my paypal account and bank etc. Daisy was a star and helped throughout the whole process, she just has the right attitude and I couldn't have managed without her. People like Daisy make Pawshake a great website. Thanks again and all the best.
By Tania B.
I have been working for 6 months with pawshake. I have found them very helpful and honest. I’m not so computer savvy, I have found this site one of the easiest pet sites to use. They have everything is written out, which makes replying to customers extremely easy and very pleasant. Cheers Deborah
By Deborah
Great to use! I use this as a pet sitter and it's fantastic! I am regularly getting contacted to look after pets. I'm paid in good time and all of the pets have been stars. The owners I have dealt with also have seemed happy with how pawshake works. Highly recommend!!
By Hannah M.
Pawshake is a great service. I had an issue I needed help with. They dealt with and resolved the issue very quickly. Fantastic customer service. Totally recommend Pawshake and will continue to use.
By Aleisha N.
My very friendly, animal-loving Pawshakes pet sitters have always been courteous, professional, and very careful to take perfect care of my cats. The student boyfriend/girlfriend team who love caring for animals, always give the cats their ideal food and a safe loving, playful home for a well-supervised extended kitty cat PJ party. Customer service has always been extraordinary (that one or two times I needed to cancel or change a reservation and get a refund). This service will make you feel secure about leaving your animal companions while you work or go on holiday!
By Happy R.
Guardian of the Fuzz from Köln: As pet sitter on pawshake for almost 8 months, I had few clients myself so far and I have had collected beautiful memories also such a good experience with animals with every different breed and beautiful souls! registering with pawshake become a great opportunity to me as the Cynophilist to connect with them. I recommend pawshake not only because I'm a pet sitter but also it is easy to navigate by application and very easy for pet owners. shasheena shehani.
By Shasheena Shehani A.
Great website, no hidden fees. Everything is explained well, and my profile has been verified through various ways so that pet owners can feel at ease booking me. Fast payment at the end, would recommend (and have done).
By Dominique
