Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,520 reviews
pawshake.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawshake - Experienced pet care with peace of mindLoving pet sitters who treat your pets like familyAt Pawshake, we connect pet parents with friendly, reliable and vetted pet sitters. So whether you are going away, need someone to drop in to check on your pet while you’re at work or take your dog for a sniff around the block, we’ve got a pet loving sitter for you.Loving home environments - no cages!Your pets will stay in loving home environments and be treated just like family. Pawshake pet sitters are able to cater to your pet’s needs and are also a great alternative to dog boarding kennels or catteries.Get daily updates about your pet and relax knowing that they will get plenty of love and attention while you are away.Convenient, safe and flexible pet careSimply, search for a sitter, arrange a free meet and greet and then confirm your booking online. Payments are held securely by Pawshake until the booking is complete. There are no subscription fees and you only pay for the sitter you choose. Pet parents can also leave a review at the end of each booking to share their experience with other pet parents.The Pawshake Guarantee All bookings are covered by The Pawshake Guarantee which includes veterinary coverage, Happiness Guarantee and in-house customer support.
pawshake.com (pawshake.com) has 6,520 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,833 reviews with 5 stars · Clear filters
Cannot fault Jess from Pawshake who looked after my 3 cats 🐱 while I was on holiday. Regular updates and photos were sent every day. Top service and would highly recommend every day of the week. Darren from Hull ☺
By darren G.
Response from pawshake.com· Jun 19, 2019
Thank you so much for supporting us! :-)
Julie Hoad was extremely good with our 2 year old Cocker Spaniel, was a real home from home for BlazeJulie took all our anxieties away about leaving our girl with someone else, she asked all about what Blaze was like and things she liked and didn’t like, we felt very assured as to the care Blaze received while with Julie.
By Jean S.
Response from pawshake.com· Jun 19, 2019
Thank you for your lovely feedback! We're so happy to hear about how great our pet sitter was :) We greatly appreciate your support!
Kathleen our dog walker was punctual,friendly and professional. She was super flexible with times to walk our dog and our dog enjoyed going for daily walks with her whilst I was recovering from major surgery. Easy to use service and very happy we made contact with Kathleen.
By Tammy T.
Response from pawshake.com· Jun 19, 2019
Thank you so much for supporting our pet sitters! We're glad to hear about your great experience with Kathleen :)
My Pawshake career Kayley was great with my Jack Russell Buddy. She kept in contact daily with updates on his walks and activities and photos. He was very excited to see her when I returned from holidays a real bond was formed.
By Linda T.
Response from pawshake.com· Jun 19, 2019
That's wonderful! Thank you for sharing your great experience with our Pawshake pet sitters and for being a part of our family :) Warm regards, Pawshake Support
Avneet was excellent the boys were really happy and the photos of their day were great!
By Karen G.
Response from pawshake.com· Jun 19, 2019
Thank you so much!
Excellent idea and very helpful. The website is a bit lacking and not as easy to navigate in terms of booking and retrieving messages, would suggest it needs work to make it more user friendly.
By Dee R.
Response from pawshake.com· Jun 19, 2019
HI Dee, Thank you for your feedback! That is really important to us as we are constantly looking for ways to improve our site :) All your feedback is heard by us, and we will continue working hard to make it more user friendly. Warm regards, Pawshake Support
Our Pawshake housesitter did an amazing job while me and my wife were on holidays. She did not only care very well for our beloved dog and sent us written and picture updates DAILY but also kept the house super clean so that we could feel comfortable straight away when we returned from our trip! Thank you Sam!
By Vlad
Response from pawshake.com· Jun 19, 2019
Hi Vlad, That's wonderful to hear! We're so happy that you have had such a great experience with one of our loving pet sitters :-) Warm regards, Pawshake Support
I love Pawshake. Found my go-to catsitter through their website and wouldn’t trust anyone else with my two kitties. The app is very user friendly. Would definitely recommend.
By Maria G.
Response from pawshake.com· Jun 19, 2019
Thank you for supporting Pawshake!
