platform not really caring of users
people that applies to the platform as dog sitter may be not 100% reliable. Even if the calendar looks free, even if they write about huge experience in taking care of dogs, even if the say the can more or less always take care of any dog, the can easily reply that in those days they are busy with other stuff. Or even, after booked and payed, saying they cannot take care of a dog anymore for whatever reason with very short notice, even if booking happened way longer time before. there is no much protection for service users in the end.
By Federico
Response from pawshake.com· Sep 27, 2023
Hi Federico, Thank you for taking the time to leave your honest review and we're really sorry that you've had trouble finding an available pet sitter! We regularly remind our pet sitters to update their calendars, but from time-to-time plans might change at the last minute due to an emergency situation, for example. Feel free to reach out to us anytime if this happens for assistance in finding another sitter. We are more than happy to assist. Warm regards, Jack Pawshake support



