Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 6,171 reviews with 5 stars · Clear filters
Thank you Shannon and Peter for all the help getting our puppy “Jack” home safe and healthy! My kids are in love! And such a easy process!
By justin H.
Response from Pawrade· May 3, 2021
Hi Justin!! Thanks so much for being an amazing customer and we're so happy to hear your kids are happy happy! :)
My daughter wanted a puppy since she was 8 years old. She's 13 now and doing excellent in everything!! This pandemic has minimized her ability to socialize as usual. She's been home schooling since Day one. So after researching I decided that Pawrade was the best choice. It's not a puppy mill and they are very serious about who receives their new furry family member. I like that Lightning was brought right to my residence and everything was explained on what to do. We are truly thankful and blessed to have chosen the right place to turn to for our new addition to our family. Thank you again for everything.
By Shaun P.
Response from Pawrade· May 3, 2021
Hi Shaun, Thank you so much for your kind review. We have very refined processes and protocols to ensure every party is protected including the puppy. Unfortunately, many people in this day of age have a sense of entitlement which makes our jobs incredibly difficult. We put the welfare of the puppy above all others including our customers, breeders and even us. After all, we are dealing with a precious little life. We truly care and we're so happy you actually took the time to review us on TrustPilot.
I received Angela (now Sadie Mae) right on schedule. I wasn’t happy about the way she traveled here in a crate with her Sister; however, after a bath and a little loving, she has been amazing. I have followed the recommendations and we are off today to get the Vet check done. She has quickly become a part of the family and is such a loving and sweet girl! Thank you to the Pawrade team (Shannon and Tania) for the support throughout the process. She is amazing and well worth the investment!
By Don C.
Response from Pawrade· May 3, 2021
Hey Don! It was an absolute pleasure working with you! When we figure out how to prevent puppy's from making accidents when traveling then that'll be the day for sure :). !! Enjoy Sadie Mae (beautiful name by the way).
Many thanks to the great team at Pawrade -- Devlyn, Tania, Renee and Amanda were all very helpful with the process. There were a few bumps about travel arrangements, but Tania and Renee both worked very hard to help me figure it out. I really appreciate the extra effort that took. I especially enjoyed talking with the breeder over the phone and meeting her at pickup. She was awesome! Daisy (listed as Opal); is now home and doing well. I used all of Pawrade's suggestions for handling the stress of travel; and Daisy showed very few stress symptoms. So my recommendation would be--follow their advice--it worked for us!! Thanks again for the great service you provide!!
By a buyer from Denver, C.
Response from Pawrade· May 3, 2021
Thank you so much for pointing out how we take the time to educate every single pet owner. We truly care and do everything we can to make sure the puppy's welfare comes first and foremost. Every puppy experiences stress differently, just like humans. Thank you for listening to us!!
I’m not going to lie when I first found this site I was extremely nervous and worried about it being a scam, but after doing a little research I went for it. I am so happy that I made that decision. The response time and follow up from Pawrade was fast and they always made sure to explain everything. My new puppy is healthy and the sweetest thing.
By Marva H.
Response from Pawrade· May 1, 2021
We are so happy your puppy arrived happy and healthy. We work very hard to make sure every buyer is protected and is educated to new puppy ownership. Please keep us in the loop with your puppy by sharing your moments on any social media outlet using #PawradeMoments.
My experience adopting Duke through pawrade was without a doubt the best experience I’ve had in a while my daughter and I are so grateful to have welcomed the newest member of our family home he is such a great dog and so loved
By Stephanie T.
Response from Pawrade· May 1, 2021
Hey Stephanie! We appreciate your review. We work very hard to make sure everyone is protected and educated all while ensuring a puppy first approach. We love what we do and hope Duke provides endless companionship.
The staff is very professional they took the time to explain the process of buying a pet from out of state they were there throughout the process keeping me informed
By Berry G.
Response from Pawrade· Apr 29, 2021
Hey Berry! Aww, we absolutely enjoyed working with you and wish you and Koda the best! Thank you
We were looking for a puppy to add to our family and to be a sister to our current dog. We came across pawrade and found Fajita, a Pembroke Welsh Corgi puppy. We submitted an application for her and heard back from Renee. She helped us every step of the way and made us feel comfortable adopting a puppy online. They truly care about the puppies and want to make sure they go to the best homes they can. Fajita (now named Gidget) took to us right away and greeted us with kisses. We introduced her to Shadow and they hit it off right away. I would recommend pawrade to anyone looking for a puppy and will use them again. Thanks again to Renee for all her awesome help!
By Trevor T.
Response from Pawrade· Apr 29, 2021
We really appreciate your review and would love for you to share your special moments with us on any social media outlet using #PawradeMoments. We love watching the love and joy we're able to bring to families. Thanks for your review!
