Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 6,171 reviews with 5 stars · Clear filters
Went to Pawrade because of the “No puppy mill” guarantee, received our new puppy who is adorable and doing so well… Great communication through the whole process, worked with us step by step. Loved Jade, Renee Shannon and Tony…They couldnt have been more helpful and we couldn’t be happier… I feel like they really care about the puppies it’s not just about making a sale, would definitely recommend ❤️
By Clare
I was hesitant about getting a puppy over the Internet but discovered that Pawrade is a fantastic site that legitimate breeders are more than happy to use. I had a great experience getting my puppy from Pawrade. Kayce in particular was super communicative and did a fantastic job of helping me through the process of getting a new puppy. She frequently reached out to the breeder to get updated pics and information while I waited to bring my little one home. Now that my pup is here, we are so happy together and I’m grateful to Kayce and the Pawrade team for their help through the process.
By Alexa T.
Where do I begin? The entire process from start to finish was exceptional. I bet I wasn't the only one who was skeptical at first when coming across this site. Rest assured . . . this is by far the best website to adopt your fur baby from. 100% legitimate. The customer service was phenomenal. They made sure to always reach out to me whether it was email, text, or call. Morgan, Lara, and Paul all were so kind and reassuring that this whole process would be easy and safe for my new GSD. My Axl came all the way from Colorado and is here with me for Christmas. Words can't describe how heartwarming it is to have him home. He is my new best friend and loyal companion. Thank you Pawrade and the Pawrade team. You made a dream become a reality!!
By Maxim P.
So far so good! Overall this was a good experience. Communication with Pawrade was excellent. Everything was explained in detail and then documentation was provided that backed up any conversations so everyone was on the same page all the time. Although we live in Florida I happened to be in Ohio around 2 hours from the breeder. I was able to pick up our puppy from the breeder so we did not do the shipping thing so I can't comment on that aspect of the delivery services. It was really great to meet the breeder and our puppy's parents.
By Jerrold P.
Awesome team of customer service. I’m satisfied and we got our little puppy home and she is happy like she’s been here for years! Thank you Team.
By Joseph J.
We had a wonderful experience with pawrade! They were quick to respond to messages, super helpful, everything went very smoothly with getting our sweet pup! Definitely would recommend!
By Jenna Deschaine M.
Pawrade is just simply amazing to work with. honest company delivering healthy puppies to your home
By francisco
I was definitely worried about getting a puppy online, since I was scammed once before using pawrade. However, I was very pleasantly surprised with the conduct of the people that work for pawrade. I was given updates constantly and even got ahold of the breeder and and received updates from her directly! Best experience so far!
By Shane K.
