Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 6,171 reviews with 5 stars · Clear filters
I lost my service dog. This company was great with helping me get a new puppy to train for my new service dog. Thank you so very much
By Thomas D.
Response from Pawrade· Apr 20, 2026
Hey Thomas, Thank you for the kind words and thank you for trusting Pawrade to help you find the perfect pup for you. Best wishes for quickly getting your new best buddy up to proper service dog standards!
I would recomment Pawrade to anyone wanting to purchase a pet. My puppy arrived safely and he is adorable, healthy (will take him to my Vet Monday, as required), and well taken care of during his transport to my home. The communication I had with Pawrade representatives was excellent.
By Jo
Response from Pawrade· Apr 20, 2026
Hey Jo, thank you so much for the very kind review. We are so happy to hear that all went so well. Best wishes.
We got two puppies from Pawrade within 6 months. Both times it was a great experience. All the reps were nice. Lois was my favorite. She didn’t mind questions, she got us updated pics. She was so kind. The only thing I wish was the pics and videos were better quality. Lois even set up a zoom meeting with our puppy. Puppy transport they used both times were also great. Will recommend to everyone. Thank you Pawrade for 2 baby fuzzies we love!!!
By Heather
Response from Pawrade· Apr 20, 2026
Hey Heather, Thank you so much times two! We are so happy to hear we were able to do such a fine job for you and your two furry family members. Best wishes for many fun filled days to come.
I'm so happy with the constant contact and I have a cute, smart and playful new doggo to add to my family. Thank you
By customer
Response from Pawrade· Apr 20, 2026
Thank you for the kind words and thank you for trusting Pawrade to help you find the perfect pup for you. Best wishes.
Pawrade went above and beyond my expectations. There were no hidden fees even though we were a bit nervous and reluctant at first. Im glad I trusted the good reviews. Plus our puppy was clean when she was delivered which was a pleasant surprise. She had an appetite soon after being delivered and many puppies dont when first with a new family. So I feel like she wasn't stressed. Plus she obviously had some experience with being outside and some potty training from the breeders which was also a pleasant surprise. The customer service was excellent, even after the delivery they continued to communicate and reply back quickly. I would highly recommend to anyone.
By Jazzlyn S.
Response from Pawrade· Apr 20, 2026
Hey Jazzlyn, We are so happy to hear that all went so well for you and your new pup. We really do try so hard to make the process smooth and stress free. Thank you for trusting Pawrade and best wishes.
Very Professional and made the process simple and easy.
By irene
Response from Pawrade· Apr 20, 2026
Hey Irene, Thank you for the kind words and thank you for trusting Pawrade to help you find the perfect pup for you.
Policy is good foundation. Only thing I would like changed is that pictures could be both vertical and horizontal. When one grabs the phone for impromptu shots, it is normal take a portrait shot.
By Barbie S.
Response from Pawrade· Apr 20, 2026
Hey Barbie, Thank you for trusting Pawrade. And thank you for the constructive feedback as we are always looking to improve. Best wishes.
Amazing customer service from beginning to end. Covered all basis and ensured us we were in good hands
By Rahim H.
Response from Pawrade· Apr 20, 2026
Hey Rahim, Thank you for the kind words and thank you for trusting Pawrade to help you find the perfect pup for you.
