PawradeReviews of pawrade.com

Staff was helpful and very communitive throughout the process. One thing needs to be adjusted because of the world situation on covid . The 72 hr puppy check up is not able to happen so it should be adjusted and breeders should understand that clinics are not seeing puppies that soon right now and should be adjusted in contract.

Trust The Process…. My puppy Shilo aka Sailor to Pawrade is everything that I thought he would be when I first saw him with his sable parti coat and big eyes. This was my first experience with buying a puppy online and disclaimer for people with OCD just trust the process and don’t run yourself crazy like I did lol - I literally caused myself more stress than necessary. Big thanks to Tania, Kayce and Shannon (hopefully I didn’t make you pull your hair out 🙂) even though there was a slight miscommunication about travel all my questions and concerns were answered timely. I’m so thankful that I was able to communicate with the Breeder as that was an awesome experience! I received pictures of Shilo’s mom and dad and when Shilo arrived he came with all the necessary documents and more! I used the Pampered Ground Travel and even though it was late the Nanny was professional, calm, and explained everything to me so it was an awesome experience! I definitely appreciate Pawrade and will tell others about this service and if I’m ever in the market again for another puppy I would buy from you again! Thanks Pawrade

I was extremely skeptical about purchasing a puppy online, so I did a ton of research to make sure this company was legitimate. The process can be lengthy, which is understandable. Employees were very helpful. Only thing I didn’t like was that I got different answers/interpretations of the health guarantee from every single person I spoke with. We also for the life of us can not get into any vet before the 72 hours, but it seems we got a perfectly healthy puppy so over all we are happy! Renee, the travel coordinator was great, we weren’t able to have our puppy fly due to temps being too high, and she was empathetic and professional. She was able to set him up to travel by ground, and he got here 24 hours later. The ground travel company was great and responsive. You can also track where they are on the road at all times which was nice. Only negative is puppy showed up very dirty/smelly despite them saying they had bathed him but wasn’t a big deal, I gave him a bath. The first day he was very sleepy due to being tired from the trip, now he is a happy little ball of energy!

I am really satisfied, we received Lady (which was the really scary part). She was fairly priced, the delivery fee was appropriate. She was Heathy and happy as promised.

Everything went well and Amelia is doing great. The poor dog did not look good at all. Terrible odor and very skinny. I gave her a bath and food and is very happy. Disappointed in the delivery process.

My puppy is lovely, and I am very glad to have her free of concern regarding puppy mills. The process of buying her involved several mix-ups, but the owner eventually stepped in and fixed the issues. Despite the missteps, everyone was very kind, and it was clear that they wanted only to match me with the right puppy. My main concern was the delivery service. The Pawrades website says that puppies in the door to door service will be delivered in 2-3 days from pickup. However, the delivery service itself committed only to 3-6 days, with the count to start at 5 pm on the day of pick-up. Effectively, that means a puppy could be in a transit van for 7 days. I believe that is dangerous to the puppy and wound up driving a long distance to pick up my puppy. I say this to advise buyers to be very careful regarding the delivery service. Unfortunately, this is not something that Pawrades controls.

Pawrade did a great job giving us a list of everything we would need to be prepared. That said, we went out and bought the specified food for our pups only to have them delivered with a different type of food. Also we were told the puppies would come with a blanket and toy that smelt like mom; didn't happen. Pups are awesome though and I'm glad we were able to get what we wanted.

Great experience and good communication. We are very pleased with our puppies! A few downfalls though. The puppies did not come with the recommended food and toy. Also the timeline to get the dogs checked by our vet within 72 hours needs to be extended to 7 days. We have a very busy vet and we're not able to get them in within the 72 hour mark.