Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 483 reviews with 4 stars · Clear filters
Everything is well coordinated and a wonderful experience. Pay up front for your puppy if you can. We had to finance, and the service they use will charge you over twice the original cost. It is also set up on a lease, so if you don’t pay within a month you will owe 75 percent of the lease if you try and pay early. For us that translates into a $1900.00 puppy costing over $5000.00.
By Tamara H.
Got my puppy yesterday, super happy. Want to thank you for the team for make it happen. Very trusting company and easy process. Wish they communicate more, but still a great experience
By sunshine R.
Everything went great, and communication was incredible during the travel portion of our sweet boy's flight, but the 72-hour vet visit restriction is a little unreasonable considering many vets are currently overloaded due to COVID lockdowns (way more pet ownership and vet visits these days). The lack of info around how to get and upload the vet data they need could also be improved.
By Chris D.
My experience was pretty good, although I feel like the communication can be improved. Sometimes I wouldn't get a response back. My puppy did come on arrival with a pretty bad ear infection so I wasn't very happy about that. But other than that she is very happy and playful she loves cuddles she is a very sweet girl. But it's just the waiting that sucks, waiting to finally receive your puppy. So other than the things mentioned above my overall experience was good.
By Kenisha
Unfortunately we had severe health issues with our Cavachon puppy, Candy, (no ones fault) and because of that she could not be delivered to us. Nonetheless the experience with the pawrade staff was excellent. Especially TJ, he was down to earth and very kind in general and helped with the many questions we asked him. Even though we did not get the dog that we wanted we will continue to search for a new pup on this site. Also if you are worried about being scammed don’t be, these are stand up people who truly care for you. I wish you all luck with finding your pups.
By TCB_Ronjon -.
I am so pleased with BJ (now Leo), he is great, the process was pretty smooth, he arrived on the day they said he would! He is a wonderful addition to our family!
By Rayneesha H.
Pawrade was really good about some things and not so good with others, but at least they’re not trying to scam you like 99% of everyone else out there so that’s 4 stars for me. They were great about getting a video call with the dog and offering multiple means of transportation and answering most questions. Sometimes though they were slow or unresponsive to message. And they duped us with the ground transportation option making it sound like it was affordable and direct to us but as soon as we paid for it they said it could take up to 7 days of travel time because it’s a van full of puppies, AND this van only takes off 3x a month on specific days. In all we waited about 12 days after payment. We would have gone for the flight if we knew that was the case.
By Gabe R.
our puppy was 3 days late arriving due to another pup being ill, we were somewhat concerned but she made it & appears to be a wonderful pup. she is doing great & loves to play & grab up attention.
By Charles K.
