PawradeReviews of pawrade.com

Overall everything worked out. The pick up was challenging but not necessarily Pawrade's fault, more an issue with the airline. We love our dog. She is healthy and was well taken care of. We had all the documents needed and she is chipped. Some of the policies around first Vet visit were frustrating as we received our dog the day before Christmas Eve and no office was open until the following Monday meaning we would miss the 72 hr. time frame. They did extend it but only after a very passionate phone call.

I got the puppy, he is healthy and active. The entire procedure lasted 1 month, it is far beyond my expectation. Lack of enough communications between travel concierge and us is the main reason.

I was skeptical at first because never did online adopting a pet but pawrade and breeder made me feel comfortable is using there service , on issue I had it took a month before my new puppy arrive to my home , but all else i would recommend this company to others

The process was pretty easy and went smoothly, though I struggled a lot with everything being done through text and email. I would have preferred to do this over the telephone and actually have been able to talk to everyone on the phone through the whole process. I am thrilled to have my sweet Cindy Lou 💕

No need to be skeptical with Pawrade. They’re legit and professional. There are several people covering different aspects of the company…the purchase/finance, travel, medical, administrative, breeder contact. I don’t know their official titles but they all worked together in the process of my puppy adoption. I was very impressed with the communication and the quick response I always received through calls, texts, email. My experience wasn’t completely flawless, though the reason was actually no fault of Pawrade, I didn’t give 5 stars because of the anxious moment when I went to the airport to pick up my puppy and she wasn’t on the flight. The temperature was too cold to fly the puppy to Chicago for the connecting flight, so she was put on a flight to Arizona with a lengthy layover. The airline didn’t contact anyone at Pawrade about the change, but I did get a hold of Pawrade and they got back to me with the updated flight info. My puppy finally arrived safe and healthy and adorable. I’m so grateful for my puppy, she is so precious.

We bought and lost two pups at PuppySpot before this, both due to issues within the company. So we decided to try one last time here, and we had a pretty good experience overall. The person we were connected with post-adoption was not at all helpful when asked specific time sensitive questions, and usually took their time messaging back, usually with unhelpful answers. The two guys who delivered him were super nice and communicative along the way from MO to WA. We had our kid in hand within 10 days of purchase, just weeks before Xmas, and he's the sweetest little guy ever. Only other minor annoyance is that we've been messaged 6 times in 10 days asking for a review. Still, I would definitely recommend this company based on this experience!

I had a great experience with website. I found the puppy of my dreams and she is so adorable. The website took me through all the steps of buying her with ease! Thank you for my sweet girl, Angel!❤️

I give only four stars for communication issues. Otherwise, I would give an enthusiastic 5 stars! We love our pup. He was obviously well cared for. At 15 weeks he knew his name (the breeder began using his name chosen by us). He was comfortable with being handled. He knew basic commands. Although it was a very long travel day for him, he arrived none the worse for the wear and bonded with us immediately.