Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 483 reviews with 4 stars · Clear filters
They were very helpful in helping me close the deal on my new little boy puppy. They made the experience very easy.
By Gregg B.
Response from Pawrade· Jun 4, 2024
Hey Gregg, thank you for choosing and trusting Pawrade. We are so happy that we were able to help you adopt the perfect pup for you. Best wishes for many fun filled days to come.
Bella is a wonderful puppy. We were afraid this could be a fraudulent company based on what we have on the news. So very glad it wasn’t and very glad for all the help to get things signed. She was transported in excellent condition and very clean. Have had some issues with pee pee pads as she thinks they are toys. She does let us know when she needs to go out. She is full of life and in excellent condition according to our vet. She prefers to bounce or run all over the place.
By Susan W.
Response from Pawrade· May 28, 2024
Susan, We know that getting a new pup online can cause some anxiety as there are some shady operators out there. But no worries at Pawrade, we make sure you get a wonderful pup in a completely safe and secure process. Thank you for choosing Pawrade and best wishes.
I haven’t use this yet but, thinking I’m going to like it a lot
By Teresa R.
Response from Pawrade· May 28, 2024
Hey Teresa, thank you for considering Pawrade and please let us know if there is any thing we can do to help you get the perfect pup for you!
Initially, the service was great and things move forward smoothly. I was surprised when the transportation service sent a text message that included a sentence stating “gratuities are greatly appreciated”. Nowhere in the price description was there any indication that tipping would be requested or suggested. When I asked my assigned Pawrade concierge to please explain and provide a range of what the transported expected, she gave me her personal opinions and suggestions, which I found frustrating. I would suggest that all associated costs are explicitly explained upfront to customers. Outside of that, the service and coordination was great and more importantly, I love my beautiful healthy, energetic puppy and am very grateful for bringing us together!!!
By Joan M.
Response from Pawrade· May 28, 2024
Hey Joan, thank you so much for choosing Pawrade. We are so happy that we were able to help you find the perfect pup for you. Best wishes for many fun filled days ahead with your new best buddy.
We had the best experience with Pawrade! The communication was great and they answered every question with quick responses. I would highly recommend them! We love our pup 🐶
By Karen C.
Response from Pawrade· May 28, 2024
Hey Karen, Thank yo so much for the kind words and thank you for choosing Pawrade. Best wishes for many fun filled days to come with your new best buddy.
The staff at Pawrade are kind, helpful and friendly. They will answer any questions you may have about a pup you’re interested in. If they don’t have the answers right away, they will contact the breeder to get answers.
By SHELLY G.
Response from Pawrade· May 13, 2024
Hey Shelly, thank you for the kind words. We really do try so hared to make the proces smooth and stress free for our clients. Best wishes.
Don't have any
By Paula W.
Response from Pawrade· May 3, 2024
Paula, seems your review got cut short. But thank you for checking us out and best wishes.
Good organization for serious dog owners, you look out for their welfare very well as you do for the animals being purchased, and assuring that the buyer is suitable to provide the necessary care for the animals. At times your communications is poor in listening to proposed buyer in other words (you put the cart before the horse)!
By Consumer
Response from Pawrade· Apr 29, 2024
Thank you for the detailed and honest review. We do try so hard to make sure our clients get a happy and healthy pup. We appreciate your feednback and will review all communication during your process and use it as an opportunity to make inprovements. Thank you for trusting Pawrade and best wishes.
