Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 6,171 reviews with 5 stars · Clear filters
So happy with our new puppy. The whole process went very smoothly. Everyone was great to deal with
By Rhonda D.
Response from Pawrade· Dec 2, 2025
Hey Rhonda, Thank you for the kind words and thank you for trusting Pawrade. Best wishes.
Ordering Was A Breeze The Communication From The Company (Pawrade) Was Superb, The Ground Shipping Company Provided By Them Was Superb, The Whole Process Was Stress Free & The Pup Showed Up Actually Before Scheduled Due To No Traffic Conditions, Etc. First Time In My Lifetime To Order A Pup, Only By Watching A Video & Photo's, What A Terrific Situation For Someone That Can Not Drive Long Distance, Would Not Hesitate To Do Again If Needed & Highly Recommend Their Services, 10 Thumbs Up!
By craig C.
Response from Pawrade· Dec 2, 2025
Hey Craig, thank you somuch for the wonderful review. We are so happy that you chose Pawrade to help you find the perfect pup for you. Best wishes.
Wonderful complete and timely process. No hidden agenda, all information provided accordingly. Puppy arrived ahead of schedule healthy and happy! Definitely will recommend to family and friends.
By Maria D.
Response from Pawrade· Dec 2, 2025
Hey Maria, we are so happy to here that we were able to do such a fine job with helping you to find the perfect pup for you. Thank you for the kind words and best wishes.
Hi tabbey is now Ella Beth, she is a hoot.i enjoyed my experience very much had an issue with dog food but breeder gave enough for a week so I did well. Every time I called I had very friendly help. Ella is very happy with her other 2 sisters, one is a sheltie pomeranian mix (poshie) & Ella's pal the big dog a mini aussie Shepard. Everything went very well. Someday maybe we will do it again Thank you.
By Denise R.
Response from Pawrade· Dec 2, 2025
Hey Denise, we are so happy to hear that all went so well for you and Ella Beth. Thank you for the kind words and thank you for trusting Pawrade.
Customer service
By Theodore K.
Response from Pawrade· Dec 2, 2025
Hey Theodore, short and sweet and we will certainly take it. Thank you for choosing Pawrade and best wishes.
Everything from asking about the puppy, to holding her a bit longer for delivery after I bought her and delivery was seamless. The team was very responsive and patient with me, and also the breeder did a really good job with the litter because the puppy is in perfect condition, and is adapting really quickly to her new forever home.
By Cristina
Response from Pawrade· Dec 2, 2025
Hey Cristina, Thank you for trusting Pawrade to help you find the perfect pup for you. Best wishes for many fun filled days to come.
From the beginning to look for a fur baby everyone was very helpful in purchasing Petunia (shih tzu). They answered any questions that I had l. They provided the necessary steps to what needed to be done to bring Petunia home. Will use them again
By Edna L.
Response from Pawrade· Dec 2, 2025
Hey Edna, We are so happy to hear that all went so well for you and Petunia. Thank you for choosing Pawrade and best wishes.
We received Elmo (new name is BEAN) early Sunday, November 23rd. A very tired puppy but he ate, slept, pooped, ate some more and slept more. Its only been a few days but BEAN is wagging his tail, showing his belly for rubs, using his pee pad, brighter today and has the sweetest disposition. The people who brought our little BEAN to us, via van transport were responsive and kind. I reached out daily to check on our 'charge' and the puppy transport responded,giving us up to the minute updates. Pawrade is professional and caring.
By Bonnie G.
Response from Pawrade· Dec 2, 2025
Hey Bonnie, We are so happy to hear that all went so well for you and Bean. Thank you for choosing Pawrade and best wishes?
