Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7,080 reviews
PawradeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 6,171 reviews with 5 stars · Clear filters
Pawrade made the entire process simple and easy. I was able to adopt a healthy puppy from a trusted breeder.
By Michelle
Response from Pawrade· Jan 6, 2026
Hey Michelle, than you for the kind words and thank you for choosing Pawrade. Best wishes.
Outstanding!!! I was nervous about getting a puppy online, but my worries went away! Customer service was excellent! Kept me informed the whole process! Puppy is very happy and healthy!
By Kristi K.
Response from Pawrade· Jan 6, 2026
Hey Kristi, thank you so much for the kind words and for trusting Pawrade to help you adopt the perfect pup for you. We know that getting a new pup online can certainly cause folks some anxiety. But no worries at Pawrade. Best wishes !
I could not be more pleased with working with Pawrade the communication with phone calls emails text messages and video from breeder we’re all exceptional. Pipsqueak is such a gift and bundle of joy for all and he continues to thrive in every way possible thank you Pawrade for this experience of a life time and the gift that Pipsqueak is to me and everyone in my family. Terry W. CT
By Terry W.
Response from Pawrade· Jan 6, 2026
Hey Terry, when getting a new pup online we certainly know that communication is key. We are so happy to hear that we were able to do such a fine job for you. Thank you for choosing Pawrade and best wishes.
We had such a smooth and pleasant experience buying a sweet little boxer puppy on Pawrade! The customer service was great and the purchase/delivery process was seamless! We’re so happy!
By Rachel
Response from Pawrade· Jan 6, 2026
Hey Rachel, we are so happy to hear that all went so well for you and your new furry family member. Thank you for choosing Pawrade and best wishes.
Great customer service, great selection of puppies. Everything was precise and on point with delivery. Love our new puppy. Will definitely recommend the service.
By Anfisa
Response from Pawrade· Jan 6, 2026
Hey Anfisa, thank you so much for the kind words and for trusting Pawrade to help you adopt the perfect pup for you. Best wishes !
This was an outstanding experience. Communication was stellar and the breeder was fabulous to work with. The contract and the health guarantee were of significant importance to me. The dog is well socialized for her age, and we are so very happy. I would recommend Pawrade to others and I would use Pawrade again without hesitation.
By Rebecca M.
Response from Pawrade· Jan 6, 2026
Hey Rebeccca, thank you so much for the kind words and for trusting Pawrade to help you adopt the perfect pup for you. We know communication is key when folks take the leap to get a new pup online. Best wishes !
Pawrade made buying our puppy very easy. We were able to talk with someone from their team who connected us to the breeder. It was a very smooth and easy process from start to end.
By Kate
Response from Pawrade· Jan 6, 2026
Hey Kate, we are so happy to hear that all went so well for you. We really do try so hard to make the process seamless. Thank you for choosing Pawrade and best wishes.
Some of the best customer service I've seen. Everyone was on top of information and maintained the scheduled drop off time from day 1. My girl arrived the most joyful and fearless fur ball. She is as healthy as can be. Already playing with the older dogs and riding horses with me. Itll be a while, but i will definitely use them for my next little one!
By Daniel I.
Response from Pawrade· Jan 6, 2026
Hey Daniel, thank you for the wonderful review. We really do work so hard to make the process smooth and stress free for our clients. We are so happy to hear that you are so happy. Best wishes.
