Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
27 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pawprotect is listed under Insurance.
Pawprotect (pawprotect.com) has 27 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 21 reviews with 1 star · Clear filters
They will deny every claim even a UTI! Don’t waste your money. Nationwide and State Farm are better. They told me third parties like paw protect are scams. Every single claim I submitted has been denied. Stay away. Don’t say you haven’t been warned
By Andrew M.
Paid policy for 6 months, did a claim for an itchy foot and they said it was pre existing…are you kidding… Don’t buy their insurance, as soon as you make a claim they will say it’s not covered, Rip off and dishonest.
By Pre E.
Stay away from this company that will find any excuse to deny a claim based on pre-existing conditions. There are many companies out there, do your research first.
By Rita Sorrentino M.
The worst customer service. I made a payment 3 days before the cancellation of my policy. And they told me that they did not guarantee that my policy would be active even if I made the payment in advance. Well, they consider the account up to date when the money is received and not when the client makes the payment.
By YasserV
The reason I signed up for Paw Protect was the $5000 credit line, but they removed it so I had to cancel and switched to a different insurance company. They’re very slow to respond via emails and had a long wait time to get someone on the phone.
By Leslie P.
