Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
7 reviews
PawoozSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Pawooz, we’re passionate about creating comfortable, functional, and stylish essentials for pets and their owners. Based in the United States, Pawooz focuses on premium-quality pet mats, beds, and grooming accessories designed to improve every moment your furry friend spends at home or on the go.Our mission is simple — to make pet care easier, cozier, and more joyful. Each product we design combines comfort, durability, and thoughtful craftsmanship, ensuring pets feel loved and supported. We also care deeply about our customers’ experience and continuously improve based on real feedback.Shop confidently with Pawooz knowing that your satisfaction — and your pet’s happiness — is always our top priority.
Pawooz (pawooz.com) has 7 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
7 approved reviews, newest moderated first
honestly didn't think this summer cooling pad would do much, but the summer cooling pad actually works. my cat usually lays on the cold tile, but now she's always passed out on this thing instead. worth it.
By Pilar M.
This leash is a great value for the price. It feels strong without being heavy, which I appreciate. The handle is actually comfortable too - it doesn't dig into my hand during walks. Solid purchase.
By Ayon B.
The cooling ice-silk mat is doing exactly what I needed for the summer heat. Whenever it gets hot, my dog heads straight for it to cool down. It's also super easy to just wipe clean if it gets dirty.
By Hammad K.
Bought the lint roller and wow, it picks up hair amazingly well. It feels sturdy in the hand and since it's reusable, it seems like it'll last a long time. I'm happy with it.
By Smiith
The Pawooz pet beds height is spot on. It's lifted but low enough that my little dachshund hops on without struggling at all.
By Paisley M.
The customer service was great and responsive. The items arrived quickly, and the quality was even better than I expected. I'm so pleased with this purchase.
By Kennedy R.
Take your payment and then don’t respond to any emails. Still no confirmation of my order being shipped and that was 3 weeks ago. I would avoid this company even if they are legit.
By Bruce C.
Response from Pawooz· Oct 28, 2025
Hi Bruce, Thank you for sharing your feedback. We sincerely apologize for the experience you had in the past. However, we’d like to clarify that Pawooz is now under new ownership and management — our business was newly established in 2025 and we are not connected to any previous operations that might have caused issues before. We take customer satisfaction very seriously and have since improved our store system, product quality, and customer service. If you ever wish to give us another try, please feel free to contact our support team at [email protected] — we’d be more than happy to assist you personally. Warm regards, The Pawooz Team
