Monday, November 9, 2026 · Customer reviews of US businesses

TheFair Hearing

Paula's Choice, LLC - US and Canada Reviews | Read Customer Reviews of paulaschoice.com

Cosmetics & Makeup

Paula's Choice, LLC - US and CanadaReviews of paulaschoice.com

1030 SW 34th Street, Suite A, Renton, Washington

Write a review Call Directions Website

The Fair Hearing score

4.2/ 5

Great

397 reviews

Paula's Choice, LLC - US and Canada4.2Great

Rating distribution

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Paula's Choice, LLC - US and Canada

Paula's Choice Skincare - US and Canada At Paula's Choice, our mission is to help you find the best for your skin, whether you use our products or someone else's.MissionAt Paula's Choice, our mission is to take brilliant care of your skin whether you use our products or someone else's!Paula's Choice products are fragrance-free, contain no added dyes, and clinically proven non-irritating. We've never tested our products on animals and we're an officially certified member of the Leaping Bunny Program.The Beautypedia Reviews section of Paulaschoice.com is the definitive online source of reliable, in-depth researched information on cosmetic products. You'll find thousands of candid, research-supported reviews from international best-selling beauty author Paula Begoun and the Paula's Choice Research Team. You'll enjoy access to detailed, scientifically validated cosmetic critiques you won't find anywhere else online!Company OverviewSince 1995, we have been committed to a unique combination of research, reviews, and ongoing product development. Women and men all over the world turn to us for objective, balanced, and documented information about what works and doesn't for skin.

Paula's Choice, LLC - US and Canada (paulaschoice.com) has 397 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.

Also known as: paulaschoice.com
Website: paulaschoice.com
Category: Cosmetics & Makeup
Location: Renton, Washington
Listed on The Fair Hearing: 2026

More in Cosmetics & Makeup, Washington

Beaming White
VANCOUVER, WA
4.5Excellent · 176 reviews
Jashelle
Auburn, WA
5.0Excellent · 8 reviews
Sea Witch Botanicals
Bellingham, WA
4.2Great · 6 reviews
1866nippers.com
Renton, WA
3.7New · 3 reviews

Paula's Choice, LLC - US and Canada reviews

Showing 295 reviews with 5 stars · Clear filters

Jun 16, 2022
Products Effective. Good Customer Service
My parcel was lost and the customer service representative was really helpful in providing me assistance. The products are also effective!
By Joyce
Report
Jun 10, 2022
Paula’s Choice could give classes in good customer service
The bottle of face cleanser was loose and leaked a little. I called to report it, and Lexi immediately offered me a replacement, not asking for pictures as proof or anything. THIS is customer service at its best! My experiences with Paula’s Choice have always been positive!
By Sidnie R.
Report
Jun 1, 2022
Great experience on the phone with David
Great experience on the phone with David
By Mya T.
Report
May 11, 2022
Lydia was amazing
Lydia was amazing. I buy a lot of Paula's Choice and normally do not have to correspond with them. Yes, they are that good. I had an issue with a product that was sent and I didn't receive my birthday gift. This was the smoothest transaction I've ever made. She seemlessly pulled up my account, got the replacement for my order sent out and let me know what I could get for my birthday gift. The way she presented my choices was amazing. She provided just enough information to help me make a decision, but also set me up so I'm probably going to go back and buy the option I didn't go with. She was kind, patient, great tone, great personality, knowledgeable, and quickly resolved my issue.
By Alissa L.
Report
Apr 18, 2022
The customer service team is simply…
The customer service team is simply amazing and made my experience with contacting them, seamless. Quick to resolve my issue and quick to follow up.
By Tiffany
Report
Mar 31, 2022
Best customer servis
Best customer servis, very helpfull and polite.
By Mihaela
Report
Mar 1, 2022
I had a Consultation with Skincare…
I had a Consultation with Skincare Expert Ms. McGouth and it was extremely informative and helpful. She pointed out the products that would work for me the best and I'm already a huge fan of the 2% BHA. would recommend everyone to have a consultation and let the experts help you build your own skincare routine :)
By Kriti
Report
Feb 22, 2022
Best CS and products!!
Best CS and products!!
By Lulu B.
Report