Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
16 reviews
Patelco Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Patelco Credit Union is a not-for-profit credit union committed to serving the financial health and well-being of its membership. With more than $9 billion in assets, Patelco empowers its 500,000 members with personalized solutions, financial advisors, expertise, and financial products like free checking and savings accounts with better rates and fewer fees. Patelco has received numerous multi-year awards for excellence from leading consumer and business organizations, including Newsweek's America's Best Regional Banks and Credit Unions and Bankrate's Best Credit Unions, and was named a Best-In-State Credit Union in 2025 by Forbes. Founded in 1936, we are proud to serve communities across Northern California with a branch or atm near you.
Patelco Credit Union (patelco.org) has 16 customer reviews on The Fair Hearing, with an average rating of 2.2 out of 5.
Showing 9 reviews with 1 star · Clear filters
Their IT system is AWFUL. I am in the process of moving to TechCU (who provides international wire transfers, PATELCO do NOT) and I have been trying for a week to set up TechCU as a transferee. Every time it fails with a message "Oh no, that didn't work. Try again later". So I tried repeatedly to set it up manually. Same result. I called their Online Banking Support and they were USELESS. Avoid these incompetents.!!
By David P.
