Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
PassportRenewal.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PassportRenewal.com provides online expedited passport services in as little as 24 hours. You can complete your entire application from your home or office and have your documents securely processed.
PassportRenewal.com (passportrenewal.com) has 172 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 162 reviews with 5 stars · Clear filters
Applied online on Monday pm and posted the old passport to them. Got the new one back this morning (Thursday) -3 days start to finish including postal time. Big impovement on the system 10 years ago
By smithphi
Response from PassportRenewal.com· Aug 23, 2019
Thank you so much for the 5 star review. We greatly appreciate your business and wish you safe travels.
The customer service was amazing and I like about the part is that they were very gentle. I trust this company and they are amazing.
By Aakash M.
Response from PassportRenewal.com· Aug 23, 2019
Aakash, Thank you for the glowing recommendation and feedback. We appreciate the 5 star review and your business. Have a great trip.
Gov works is the best! Thank you everyone
By Alejandro G.
Response from PassportRenewal.com· Aug 23, 2019
Alejandro, Thank you so much for the kind words and the 5 star review. We greatly appreciate your business. Safe travels.
To apply for or renew a passport on your own really isn't that difficult, but I found this online service to be extremely clear and concise. Paying their extra fee for processing was worth the peace of mind and they provided the FedEx label for me.
By Gerald B.
Customer service was very reliable and helpful. Highly recommend.
By Avivah D.
I loved the passport service. Very professional costumer service..
By Karina P.
Best customer service experience I’ve ever dealt with—they were able to get me and my girlfriend a passport for our vacation that we had been planning for nearly a year, in a matter of what only seemed like hours. Hands down most efficient process I’ve dealt with ever when it comes to government operations.
By Casey P.
rapidisomo vino mi pasaporte!!!!
By Martha J.
