Constant connection issues, NO REFUND…
The app has constant connection problems! I addressed the connection my staff regularly has with the reps and senior folks. The troubleshooting never worked, we still had issues. We got frustrated using an app that doesn't work, so then we requested a refund for the 8 months of the year left that we won't use it, but they refused to do so without doing a 5th or 6th tech call with them about the issues. Super frustrating. At this point, we were ready to move on because there has been more than enough communication and more than enough troubleshooting, but they refused to give us back our money for a non-consistently working app. Can't recommend that anyone uses this app at this point. ***UPDATE: I finally got my refund, but of course only after I said I'm just going to post about it since they were stealing my money. I never would have left this review if they hadn't given me such a hassle to get my hard-earned money back.
By Donvil C.