Park ResortsReviews of park-resorts.com

Great caravan site (Camber Sands) shame about the dog waste (poo) . There were dogs, not on leads and therefore against the park regulations, roaming the caravan site and shitting anywhere they fancied. This is not acceptable. After 4 working days I am still waiting for a response from this company. Don't book if you have small children. It's not safe. Grandmother, 2 kids - 5 and 7

Bad experience Never accept thieir bedding as you never know what it hides. Our experience was Dirty Caravan and blood stained duvets and pillows. Although we had a cheap holiday with the Sun our feelings meant nothing and offered only the cost of the Holiday. Nothing for stress and wasted time. BE WARNED They just do not care as a company.

Never buy a carvan with these If you need to sell they make it very hard Had to sell my van worth £35000 They only gave £13000 with £2000 decking as they know how much you owe They sold van for around£40000. Not very helpful. Plus they let your van out to the sun readers. £15 a night It cost £20 a night to keep van on site. You lose they win as they charge for everything. To sun readers u get about £6 for your van a night. Sun readers go to there bar for drink food. Arcade

Bronze caravan at Crimdon Dene was dirty!! Bits of food left from previous guests in top oven and baked on food left on a roasting dish. Layer of dust everywhere including on plates and bowls and food left on 'clean' cutlery! No sheets in one twin room and after asking for them we never got them all weekend! Also key did not work when we first got there and were left ages waiting for a new one before my son went reception only to find a key had been hanging up which they had forgot about. They also need to address the fact that their cleaners smoke in the vans while 'cleaning'. Overall a rubbish weekend and a waste of time and money. Will never go there again.

Disappointing overall, Very tired facilities on the Meadows with limited showers and washing facilities. shower cabins with no sinks? You need to shower then leave 1 building (port-a-cabin) and enter another (toilet block) to brush your teeth. Not ideal first thing on a morning. Expect long queues waiting for the washing up areas as only 3 sinks on the whole field. Don't try to book a late check-out as you will be told it is full however you will be allowed to book an extra night (not that full then?) We did that and paid £36 however by 5.30 I counted 30 empty spaces. When I complained I was told there was only 8 (there was 30) so not enough to offer the late departure however when I asked about booking it nobody checked! The automatic response is 'sorry we're full' According to the Manager late departures are not offered in peak season. (not what is says in your welcome pack) Overall you get what you pay for so if your expectations are high choose carefully and if you ever need to complain 'Go somewhere else'

Don't bother making a complaint as once they have your money they don't care really bad customer services , staff can say and do what they want with no consequences,save your money and go else were

where to begin, the caravan had a terrible smell evident as every window was open on arrival, there were bits of food on the floor outside the van as if someone have swept and just thrown the crumbs, inside the place just hadnt been thoroughly cleaned crumbs all down side seat telly dirty, the telly picture kept flickering on and off. thats just the caravan, the park is so badly sign posted that we kept getting lost finding our van in the middle of the night another couple who got lost even tried to get into our van confused and yet there seemed to be no security around and night lighting not the best. in the show area they had the music so loud my children had their hands over their ears and this was the childrens show. it was also dirty there and when we were served breakfast following day staff threw plate down didnt even answer a question i gave. worst thing of all is a train line that runs right past all your caravans and the trains run until very late so when your not getting woken due to the blasting music coming from the club your getting woken by a train or lost fellow holiday makers, we left after one night despite paying for four we complained by email immediatly and just had excuses i asked for a refund just for the entertainment passes not even the holiday as leaving we didnt use them and they ignored my request didnt even say no just ignored it and since coming home my daughter we believe suffered food poisening from the restaurant something i also mentioned in another email to them but didnt get a responce. we are a family who regular use other caravan parks this was the worst and service since disgusting

I booked a few holidays with park resorts. it does state the high phone charges on the booking page. However when booking the holidays the charges amounted to quite a noticeable added extra on my phone bill, when I received it a few months later. I did contact park resorts to question why they charge such high phone charges to book holidays. The amount of people that book the holidays amounts to quite a lot if money. In my case approx £14 in phone charges just to book a few breaks away, so readers can see the considerable amount of charges if we multiply this by the amount of people needing to speak to a park resorts adviser on the phone, regarding their holiday booking. I did contact Park resorts unfortunately park resorts were not able to justify these charges. Beware readers !