Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,060 reviews
ParentgivingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 247 reviews with 1 star · Clear filters
I was expecting briefs not diapers.
By Sharon
Response from Parentgiving· Apr 22, 2024
In this industry the word "briefs" refers to tape-on products and the word "underwear" refers to pull-ons. You received the briefs you ordered.
These pads are worthless!
By Kathleen R.
Response from Parentgiving· Apr 19, 2024
We are sorry these did not meet your needs. We are sending a sample of another product for you to try.
The tabs are too small and the diapers are huge.
By Marie N.
Response from Parentgiving· Apr 15, 2024
We are sorry this sample did not meet your needs.
The product sizing is not consistent among the Dry Direct products. Even though they have "Dry Direct" name in all of them. Be VERY VERY Careful. Must look at the inches. i now have several packages that I cannot wear. After an email to them, the response was "oops". You ordered the wrong thing. Seems like something this website should have fixed by now with their Italian/American vendors/
By Susan K B.
Response from Parentgiving· Apr 12, 2024
At no point were you told "oops" You were informed "you have ordered two completely different products: In January you ordered the Dry Direct Ultimate Underwear - made in the U.S. - Small - 24"-36" In March you ordered the Dry Direct Ultimate Protective Underwear - made in Italy - Small - 20"-30"" It is not unusual for manufacturers to feature different products and size ranges.
I have not received the box. It was delivered in the boonies. I live in the city. I would like my product.
By LaVerne B. M.
Response from Parentgiving· Mar 29, 2024
We reached out to you regarding this matter. We re-shipped your order and FedEx is attempting to deliver it, again. Please contact us with any concerns 888-746-2107
you product does not do as described
By Karen H.
Response from Parentgiving· Mar 22, 2024
This product should provide up to four cups more additional absorption when worn inside your usual incontinence product. We are sending you a sample of another product to try.
Regarding both pull-ups and over night pads... When mom has a gush these are a major fail. But we gave you a try.
By CW
Response from Parentgiving· Mar 12, 2024
We are sorry that you did not find this product met your needs. Please contact our customer service team, and they will be happy to send you a sample of an alternative product.
Can not travel with it! It leaks, too thin, not enough adhesive on the back. I would not recommend it to anyone!!
By Bonita
Response from Parentgiving· Mar 11, 2024
I am sorry that the product you ordered did not work well for you. The Tranquility booster contour pad is a flow through pad that is meant to be used is disposable underwear or briefs. It does not have any adhesive on the back to make removal easier. Please contact our customer service department for a consultation so we can help you find a better solution to suit your needs.
