Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,060 reviews
ParentgivingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 247 reviews with 1 star · Clear filters
I was very happy with the products received, but the delivery time( more than 2 weeks) was a big problem.
By Frances
Response from Parentgiving· Apr 15, 2021
We are very sorry that you still have not received your order, and are working with the vendor to identify the issue. They have assured us of overnight delivery on three occasions, yet you are still without your product, and that is not the level of service we want for our customers.
I’m tired of getting your mail, please unsubscribe me.
By Belinda R.
Response from Parentgiving· Mar 30, 2021
You have been unsubscribed from receiving emails. Thank you for your custom. It is appreciated.
I ordered a ceiling mounted trapeze on March 5. I did a tracking 2 weeks later to find out it has shipped. A few days ago, I called the company and they told me it was coming from a third party shipper. I think they should contact the third party and get a date for shipping. The lady I talked to offered to refund my money, I don’t want a refund, I want the product.
By Dick
Response from Parentgiving· Mar 26, 2021
We are sincerely sorry for the inconvenience caused by the fact that the vendor did not advise us that this item was backordered, and, consequently, you were misinformed regarding its shipment. As you are aware, it should become available to ship on 03/31. Often customers do not wish to wait for backorders, and you were offered a n immediate refund, should you have chosen not to wait for the order to ship.
I am sorry you no longer are carrying the Ready Flush wipes in the size of 8 x 12 inch (MEDLINE) 20x30 0n line. The smaller ones like this are still offered (online).but I can't use them...too small.. So I had no choice but to order the tub ones....which are bulky to travel with. I just received them. For the next order will you make it possible to order the 8 x 12? I have ordered for the past 3 yrs from you and really want to get them...... Thank you for responding. Beth Kerr 4640 Ayron Terrace Palm Harbor, Florida 34685 (This last order, the wipe would tear and leave holes when I would gently take one out) That had never happened before )
By Beth K.
Response from Parentgiving· Mar 26, 2021
The 12"x8" ReadyFlush Biodegradable Personal Wipes that you have been ordering are currently only available from the manufacturer in individual tubs of 60. Unfortunately, at this time, we are only able to offer soft packs in cases of 24 packs. Since the event of Covid, manufacturers of this type of personal hygiene supply have revised their offerings according to the huge demands for the products. As soon as they available to us, we will, once again, offer individual soft packs. You may like to consider another product, such as TENA UltraFlush Personal Wipes which are currently available in individual softpacks.
The diapers were not good they do not hold up for a teenage severely autistic young man
By Christie
Response from Parentgiving· Mar 9, 2021
We are sorry to learn that this product did not meet your son's needs. We are happy to work with you to find a more suitable product, and will send you some free samples to try.
way over priced
By raymond P.
Response from Parentgiving· Feb 19, 2021
Thank you for taking the time to review your purchase. We appreciate all feedback. Like many products of this nature, this one has been subject to significant increases in price through its manufacture and supply chain, which have to be reflected in the price it is available to the consumer, and naturally, specialist retailers, such as ourselves, are unable to purchase them wholesale in the huge quantities that big box stores can, and our prices are reflective of that. We often offer coupons and promotions, as well as our automatic delivery program, which gives free shipping and 5% discount on orders in excess of $40 of products. Please reach out to our customer service team, who will be happy to ensure that you receive the most advantageous discounts at the time of order.
Unfortunately the night underwear did not work for us.
By Darlene
Response from Parentgiving· Feb 9, 2021
Darlene, I’m sorry the Dry Direct Ultimate Underwear did not work for you. Do you feel the sizing was not right? I would be happy to send you a different size to try, or other samples if you like, at no charge. Just let me know how I can help you find the right product for your needs. If you would like to call for a personal consultation, please see my number below. I look forward to helping you!
I will not be ordering any products from your company again. I made a purchase mid December, still have not received my order. Called twice both times they said should be there today.. Well 1/13/21 and nothing....
By Jenean
Response from Parentgiving· Jan 13, 2021
We are extremely sorry for the frustration caused by the fact that your order was not delivered. It shipped via OnTrac two days after you ordered it, during the peak-Christmas shipping period. However, it became significantly delayed in OnTrac's system, and now shows as returning to the vendor. The vendor has issued a reshipment, which you should receive on Friday. We always hope to provide our customers with efficient delivery of their products, but, unfortunately, the peak-Christmas increase in orders across online retail, placed an overwhelming burden on vendors and shippers, and errors occurred, which were entirely out of our control.
