I ordered and 10 days later still no…
I ordered and 10 days later still no pull-ups. They’d. been sent back to the factory. The product is great. Delivery, not so much.
By Ellen B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,060 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Every person in our organization is a current or former caregiver. Being passionate caregivers is critical to our ethos - remembering that we serve a fragile population (the aging and disabled) and their families - helping them arrive at better product solutions and expert application, better care, better aging - in their own home, or in the assisted living facility. Giving them hope, solving their problems, winning their business with every engagement. Delivering a world-class shopping experience and knowledge and insight and curated product solutions that cannot be replicated at the local chain pharmacy or Mega Mart or Online Marketplace. Our size and scale and approach ensure deep business relationships and true buying power with the best home health manufacturers and distributors in the business. We want long-term relationships with customers and have real caregivers answering the phones and ensuring every order and product is of great quality and value. We want to be the Sephora or Geek Squad of all things aging and caregiving related.
Parentgiving (parentgiving.com) has 5,060 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 247 reviews with 1 star · Clear filters
I ordered and 10 days later still no pull-ups. They’d. been sent back to the factory. The product is great. Delivery, not so much.
By Ellen B.
Your new shipping company is terrible. First time took 18 days to ship. Beyond good sense I submitted another order. After 10 days and no shipping yet.
By Jeff H.
Takes two weeks to receive my order! Not happy! Big change from past orders!
By Van
This is the second time,that I have not received my order.I have send you numerous emails and spoken with your representative but still no order.
By Louis D.
Horrible shipping process since going with Amazon!!! I was compelled to stop all deliveries with Parentgiving and go with another company.
By Pamela S.
Material is thin and rips real easy
By James
Shipping and tracking is horrible
By ron L.
Great products, great people on phones, very poor company return policy. While they will credit you for the product, they won't help or pay for shipping which is almost as much as the purchase itself. I spoke with Customer Service and they won't budge. Company policy...period. Can't do "return to sender" because they use ontrac (vs UPS/US Postal service/FedX) and they won't do "return to sender" so you have to pay for full shipping. Good products, good people on phones, very poor company return policy policy. Don't have anything change with your order or make a mistake on the order itself!
By jon J.