ParchmentReviews of parchment.com

trash, if there is a hold from your school, they do literally nothing to help you and you have to wait 10 years for an email you will never get

I tried to get my high school transcripts because their website said that they could have it sent to me in a few days. Especially after talking to that bot over the weekend. So I called on that Monday and the lady said that they don't do high school transcripts only secondary and that's if the school was closed so I told her that her website says you can get them in a few days FALS ADVERTISEMENT

This company is nothing more than scammers. They have you fill out all the paperwork and ask for credit card information and you never receive the requested file information and then they ask you to just reapply and pay them another $12. I would not go through this company whatsoever in any school like Elk Grove High School in Illinois that has done business with them is also just as much a scammer as this company

Website impossible to use, full of bugs, pages reload on their own while you are entering information. Took 30 minutes to order my transcript. Trash company.

I don't know what they are charging schools to send out diplomas, but I had three different ones mailed and all three came bent. This is my master's degree; it is supposed to be a professional document that I can have hanging in my office for the duration of my career. They don't bother to send them in any kind of up-charged "Fragile" USPS envelopes (that would eat into their millions in profits). Instead, they send them in the cheapest possible envelopes with the flimsiest cardboard inside and print "Please Do Not Bend" on the outside. The USPS has no legal obligation to follow this instruction, nor are the drivers trained to look for arbitrary and meaningless print like that.

AWFULLLLL!!! Ordered my transcript more than a month before it sent, and it only sent because I called my institution 1001 times to get it sent. No way to contact them--only an AI chatbot. Received their number through my community college and was on an automated hold for 30+ min. TWICE. Absolutely hate that institutions use this.

terrible customer service wait time, ended up hanging up after about an hour wait, page did not take payment the first time, (gave me an error), so I did the transaction again, only to find that they billed me both times, trying to fix the issue w customer service, neither online nor phone is progressing, frustrating

I sent my college credits to my university a month ago and had to pay $12, yet my university never received them. In order to get my college credits transferred I will have to repay because parchment was not able to send them the first time. It is a major scam and would not recommend.