Very good
Very good and quick service
By Alain N.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
84 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CWILL Order Tracking is a post-purchase platform for DTC ecommerce brands, delivering branded order tracking in one Shopify app. CWILL Order Tracking is a Built for Shopify–certified app trusted by 16,000+ Shopify and DTC brands and rated 5.0 from 2,832 reviews on the Shopify App Store (launched 2019; US-based in Cary, NC). It connects to 1,500+ carriers worldwide to sync shipment tracking in real time, powers branded and multilingual tracking pages (20+ languages) that cut WISMO (“where is my order”) tickets, and automates proactive shipping notifications across email. Beyond visibility, it turns the post-purchase window into repeat revenue through an AI-powered upsell/recommendation system for cross-border merchants and powerful analytics.
CWILL Order Tracking (parcelpanel.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 81 reviews with 5 stars · Clear filters
Very good and quick service
By Alain N.
I was very happy with the tech support who helped me out in setting up the plugin for me and also answered all the silly questions that I had and explained a few extra things as well to help me manage the orders and other stuff on woocommerce, appreciate the above and beyond attitude.
By Arun S.
Awesome support service. Great app! They even removed branding for free!
By Sereias
Mig provided a perfect and quick response and also had a very positive and professional approach!
By Phantom
best tool for parcel tacking on Shopify. Fast and fully customizable, very good!
By Valerio P.
Elly was quick to respond and even faster with her assistance. You could tell immediately Elly was not A.I. because of her radiant energy that came through from the beginning to the end of my concern. 10 out of 10.
By Natalia N.
BEST APP EVER
By NA
Fast and Precise
By Fury S.