Nice customer service
Nice customer service
By Tolulope
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
589 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At our core, we are a nationwide financial services company, formed out of passion for improving the lives of medical professionals. Panacea Financial is a company founded by physicians offering a full suite of banking services to physicians, dentists, veterinarians and podiatrists at all stages of their career. Our founding partners and advisory board have decades of experience as practicing physicians and within the finance industry and as a result, we recognize the unique challenges doctors have with traditional lenders. We are partnered with Primis Bank for our banking products, a publicly traded and state chartered member of the FDIC.
Panacea Financial (panaceafinancial.com) has 589 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Nice customer service
By Tolulope
Alex was tremendously effective, efficient, honest, and helpful. I’ve been a physician for 30 years, and have never dealt with a banker, nor had an experience as good as this. First class all the way. Alex, thank you again. I am a customer for life. Rick Harrelson, MD
By Rick Harrelson, M.
Panacea Financial is an exceptional bank that truly understands the unique financial needs of healthcare professionals. As a healthcare professional myself, I was impressed by their innovative products and services that are specifically designed to cater to our profession. I found their account opening process to be very simple and user-friendly, and their customer service team was extremely helpful and responsive to all of my questions and concerns. Overall, I highly recommend Panacea Financial to all healthcare professionals looking for a bank that understands their unique needs and provides excellent service and support.
By Raekwon T.
Great service! I worked with Parker who was very quick to respond to all my emails. The process was quick and the team kept me up to date on all next steps.
By chiara S.
My experience getting a medical student PRN loan was very easy. Parker was attentive and helpful. As far private as loans for medical students go, I would recommend Panacea.
By Taylor T.
Professional, thorough and expedient service. Great opportunity for healthcare professionals to take advantage of low APR loans. Thank you!
By Gaurav
Parker Beller was very responsive and pleasant to work with!
By Terry M.
Everything was extremely easy to navigate and Alex was super helpful and nice about the whole process.
By Macy L.