Pampa DirectReviews of pampadirect.com

PESIMO!!! NO COMPREN EN PAMPA DIRECT. Es una burla al consumidor. Hice mi pedido y pague las de 100 USD mas de 2 semanas atras y todavia no se NADA del envio. Hice numerosos reclamos preguntando el estado de mi orden y NADIE responde. NADIE se hace cargo. Estoy dando por perdido el dinero ya que ni lo basico pueden hacer, responder un mail. Ni hablar de un reembolso! MUY DESCEPCIONADA.

In January 29, 2025 I placed an order with Pampa Direct in the amount of $146.36. In January 31, 2025 I got an update from Pampa Direct that two items were missing and they asked me how to proceed. I cancel the order and ask for a refund. Daniel from Pampa Direct said that I had to wait 30 days for the credit to show in my credit card, OK I wait. Thirty days are pass no credit and no answer to my e-mails. I lost $146.36 – BE AWARE DO NOT DO BUSINESS WITH PAMPA DIRECT – IF FOR ANY REAZON YOU CANCEL THE ORDER YOU LOSE YOUR MONEY. LEASON LEAR AVOID DOING BUSINESS WITH ARGENTINIAN COMPANIES OR FOREING COMPANIES LIKE PAMPA DIRECT YOU HAVE NO RECOURSE IF SOMETHIN HAPPENS. Pampa Direct has 37% ONE STAR REVIEWS IN trustpilot.com

BEWARE!!! Pampa direct will say it is free shipping, but after a week or two of getting your order you will receive an invoice from UPS. Pampa will make excuses for you to pay. Also, when they don’t have an item you ordered, they send you whatever they want. customer service is horrible. having so many other options, don’t choose Pampa Direct!

My miga bread got to my place on the expiration date so I didn’t have time to sell the sandwiches. I reached out and they didn’t want to do anything about it, sent me the same message a few times and I ended up losing 40 something dollars. I wouldn’t recommend a service that ships you products on their expiration date.

This company engages in false advertising. They market products as gluten-free when they are not. For example, they are selling pandulce from Georgalos as gluten-free, but the product packaging does not indicate it is gluten-free, and the ingredients clearly list wheat flour. This is not just misleading; it is dangerous. Gluten can have severe health consequences for individuals with celiac disease or gluten intolerance. Mislabeling products in this way is irresponsible and unacceptable. This isn’t Argentina—here in America, deceptive practices like this have serious consequences.

Terribly bad customer service, they have AI bots that respond to messages automatically, Christmas gifts that were supposed to arrive, mostly for sentimental value, never arrived on time, I'm still waiting for over a month, and they don't want to give me my money back, now they say the order is pending customs clearance.

Tengo muy mala experiencia con los envíos de Pampa Direct. De tres compras con envíos rápidos, pagados aparte, el tercero aún no llegó a destino. Luego de realizar la compra el 8 de diciembre del año pasado y seleccionar todos los productos,llega un envío vía Uruguay con un sólo artículo. El resto otros 11 o 12 artículos más todavía no llegó. Al hacer el reclamo nos indican que uno de los productos no estaba en stock. Porqué no nos avisaron al momento de la compra para darnos la opción de elegir x otro?. Además, con el envío rápido pagado, porqué no enviaron primero todos los demás artículos desde Argentina y luego el que no tenían? No dan ninguna respuesta, sólo excusas. Muy lamentable. Ya pasaron las Fiestas y mi hija no pudo recibir en tiempo y forma su encomienda y los productos que quería tener. Hace casi un mes. No tienen cara.

Timo total, hice una compra de 50€ desde España hace 3 meses y no recibí la mercadería ni me hacen la devolución del importe, reclame innumerables veces y me dan largas amparandose en los transportistas.