Paint did not match
Paint did not match. Could not use because the difference in shades
By Jobes�Jeffrey
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
480 reviews
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Paintscratch, Inc. (paintscratch.com) has 480 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 54 reviews with 1 star · Clear filters
Paint did not match. Could not use because the difference in shades
By Jobes�Jeffrey
Base coat was not chemically compatible with clear coat. Returned unused portion, did not get a refund. Waste of time. Not a good company.
By Jonas
0 customer service, no refunds, not willing to work with customer
By Forgotten O.
The color was not even close. It was purple not any shade of maroon. Unusable.
By Todd O.
For 2 weeks they refused to answer any emails or phone calls prior to purchasing. F- them
By n “Sneakerwave” W.
First of all I got the order over 15 days later. Then the color pen was completely dry inside. I couldn’t even use. Very poor company. Not recommended.
By KAZI
The Piemont Red metallic, you sent me wasn’t even close. I had the manager of a body shop that had me ordered from you use it. it looks like a dork purple against a beautiful sort of metallic burgundy look. I always give great reviews, but I had to tell you the truth.
By customer
The SPP primer was defective. The rubber seal around the nozzle leaked, and spattered large drops of primer everywhere.
By steven S.