PADIReviews of padi.com

Website keeps crashing over and over. I paid 185€ for this course, and it has disappointed me big time. Every 2 hours the website is down and I can’t continue my studies. Very, very poor service. I am sorry but its the truth

the website sucks. had to do the exam 7 times because it kept crashing before question 30 out of 50 and then i had to restart it. after the 7th time, my instructor changed us to a paper based test instead.

Moin, habe kürzlich den Specialty „Deep Diver“ absolviert und erhalte lediglich die eCard für die App. Habe in der Tauchschule 40 € dafür bezahlt! OWD und AOWD habe ich als Karte und Deep in der App. Lässt sich nur kostenpflichtig zusammenbringen. Das finde ich echt daneben!

Currently trying to complete my online Open Water Diver Course and this website is TERRIBLE!!!!!!! I wanted to get it done in 2-3 days, at this rate it's going to take me over a week since the website takes forever to load and keeps crashing. How difficult is it to get a good working website???

Padi Director of Training director claims dropping weights is not a dive flexible skill for open water diver course. You know there is news of someone dying of this when their bcd wouldnt inflate and they never learned to drop weights. Yes, drowned because of not learning dropping weights. Edit - Padi tried to get my review removed from Trust Pilot. Then after they tried to get my review removed, they responded to my review. I emailed customersupport like the reply indicated. However they are not replying back by email to address my concerns. In fact their lawyer said she was authorized to cut off communication. The only option is to sue since Padi is refusing to communicate. Do not trust padi. Take their classes at your own risk. I repeat, Padi tried to get my review removed! I got an email from Trust Pilot about that. Do not trust Padi. They have cut off communications! Their reply about emailing customersupport is filler to make themselves look like they care. Their lawyer has cut off communication with me!

PADI app is dreadful. For a start, it won’t accept my address in the UAE because it doesn’t conform to “normal” standards - Hey PADI, pretty sure I know my address better than you! Dive log is utterly useless. I have input the details 6 times for the last 2 dives. Each time all it actually saves is the dive name and site from the 30 or so fields. Every additional field is set back to zero/default. What an utter waste of my time. In the “general” section having filled everything out it gives a red warning for missing information yet gives no explanation. Having effectively secured a global monopoly on dive training you would think PADI had the money to produce a correctly operating app and test it before release? Perhaps that is too much to expect... Excellent fun diving in Fujairah for the last few days though.

The App is terrible. Period. With all the money PADI charges you would think they would have a world class app. I used to be able to access my list of certs thru ScubaEarth - now you need to pay an obscene amount - $46 I believe - for an E-CARD when I already spent hundreds on a course. Highway Robbery. First, fix your app. Then, stop raking people over the coals on things like e-cards. Embarrassing.

PADI has been around for a long time, and worldwide. And for that reason, you would have expected the organisation to be acting as an international organisation, right? Well, today, when registering on their website, to participate in a costly course, I was prompted for my address which happens to be in Thailand. My address would NOT be tolerated, or in any variation, even though I live in a 20 year old and well known building and location in Bangkok. (I entered western letters in the address box) It turns out the trick is to abandon this part, and go to the login. This worked, but they just never got my address. So, why even ask for it, if its not important to PADI? Why leave it up to peoples persistence to twist their way into the (paid) education site? This is a shameful shameful disclosure of an organisation that seems to wanna tell us all, that it has no clue whatsoever about what its doing. Its not only comical, its bordering to an insult to its international members. Its head of IT should continue sleeping, and leave the IT to someone who actually cares about this member service.