I felt this contractor was trying to take advantage of us. He talked fast, pushed hard, and repeatedly criticized the other contractors we got estimates from, which was unprofessional.
On September 17, 2026, my wife and I met with the owner of Pacific Landscaping & Maintenance for an estimate on a project involving plant installation, irrigation installation, re-grading, crushed rock, and a curb rock bed. He arrived on time and gave us a business card. During the meeting, he spoke very quickly and frequently looked at his phone, and we felt he was not fully listening to what we wanted. He said previous contractors' quotes had not included enough rock and recommended roto-tilling the property. He did not take any measurements before saying we would need more rock, stating he could estimate the amount by eye. When I asked whether he planned to measure, given the quantity involved, he said it was not necessary but reluctantly agreed to. He mentioned several times how busy he was and that he had 20 employees. He also criticized the other contractors we had received estimates from, which we found unprofessional. While my wife was still explaining what we were looking for, he said he did not want to take on the job and walked away. We found this rude. Because the meeting ended early, we did not have the opportunity to ask about proof of insurance or arrange to speak with past clients and see their completed landscaping. We also waited a full week between our initial contact and this meeting--a waste of our time. I'm sharing this so other customers can consider it when choosing a contractor.
By Joe B.