ownkoti.comReviews of ownkoti.com

Very pleased with my purchase of a nightgown and robe. Both are lovely, as described and comfortable too. I wasn’t sure about buying from this company but am very pleased that I did. Delivery time was ok too.

I ordered a bedspread from Ownkoti, and it is incredibly beautiful and of high quality. It looked like the ordering picture, so I was not disappointed at all. With so many scams out there--this company delivered what they promised, and I received it within 2 weeks from ordering. I am very happy. I highly recommend this company.

I just wanted to let you know how satisfied I am with my Ownkoti Large Ginkgo Leaf Cotton Kimono Pajamas. The fabric is even more gorgeous in reality than in the photographs. It’s woven, not printed and feels wonderful! I also appreciate your shipping to the United States; once here, your service partners with the US Post Office, which allows some degree of tracking, which is very comforting!

After seeing the prints for the bedspreads (love the gingko) I purchased 2. I love both of them - the weight and drape of the fabric is beautiful. I have washed one and it laundered great. I was slightly disappointed that the pillow shams that came with one of them did not exactly match the coloring on the bedspread. It did take a little time for them to arrive since they are shipped internationally. I have just ordered a robe for a friend. I accidentally put the wrong house number on the delivery address. Customer service responded quickly and corrected my mistake before it shipped. Overall, a great experience with this company! I will recommend to friends.

Immediate response from Customer Service when shipping glitch developed. Not only prompt, but polite. They ignored their own terms and fixed the issue (and more!) BEFORE replying to my initial email, so that I had a solution before I got their reply! Their bedspreads, fabrics, pyjama designs are unique and so well crafted, I use them as outer wear also, and get soooo many compliments.

I love this company even more after I made a mistake in the bed size for my duvet. They accommodated my changes and sent me a new duvet cover. I love the patterns and quality of the product. Their customer service people were so patient and kind. I will be sharing my purchase with friends. And shopping again!

Beautiful and well made. Size up!

Excellent customer service. I inadvertently ordered the wrong size garment and it was replaced promptly. Communications were clear and exchanges very courteous.