Outstanding service
Outstanding service. My nano failed unfortunately, but outin service was very fast and helpful!
By F.F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
316 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OutIn is listed under Coffee & Tea.
OutIn (outin.com) has 316 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 231 reviews with 5 stars · Clear filters
Outstanding service. My nano failed unfortunately, but outin service was very fast and helpful!
By F.F.
Just placed an order and had trouble with my payment method and was able to get it cancelled and reordered before shipping. Do wish they had some way to do that from your order. It would make it a lot easier and a lot less stress. Just as one person commented there is an added fee they have tacked on for safe delivery. That goes without saying and I opted out but you have to catch that before you order. If you have issues with getting your items where you live it may be worth it. Also make sure and scroll down and look at all the items on your order because some items may not show up until you scroll down and you could end up ordering more than you planned. The points program is very hard to navigate and many of the things you can click on earn more points like adding your birthday do not work. They should also offer more options for using your points.
By Lauri Kummerow Ito C.
Quick delivery of a spare part dus to a defect.
By Evelien T.
Have been using my OutIn Mino for 10 months now. Portable, makes great tasting coffee, and easy to use and clean. Wish portions could be larger. If you use hot water the battery lasts forever, but only 3-5 cups using tap water. Have used it in Iceland, Denmark, Greenland, Spain, Honduras, and United States. Love it.
By Sara
Excellent product quality ! Very well packed and stylish too High class customer service Highly recommended company and products !!! Outln thanks that we enjoy in oue espresso everywhere …
By Zoran M.
Very good👍👍
By Haitham A.
amazing detail for each product
By gera
first time i like it
By Mohammad D.