Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
Out&Back OutdoorSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Out&Back Outdoor is an online marketplace that makes it easy to shop, save and sell secondhand outdoor gear. With everything from backpacks to tents, to outerwear to vests, Out&Back makes it seamless to shop high-quality gear without the big price tag. Plus, with instant cash offers, selling your gear is simple, fast and rewarding.
Out&Back Outdoor (outandbackoutdoor.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 55 reviews with 5 stars · Clear filters
I love this company! I just found it online (also turns out the warehouse is down the street from my house - awesome bonus). GREAT products for amazing prices. Will Definitely be a return customer!
By Stacy H.
Response from Out&Back Outdoor· Jan 12, 2026
Hi Stacy- We’re thrilled you found us and what a nice coincidence! Hearing that you’re enjoying the products and prices truly makes our day. -OBO
I was hesitant at first spending a lot of money on a used dry suit. After reading how the garments and gear were rated, and looking over the gear, I decided to take the chance. After making the payment, I received a prompt receipt, and regular shipping updates. When the suit arrived, the condition was better than described and well packed. I am looking forward to more great deals.
By Mike J.
Response from Out&Back Outdoor· Dec 9, 2025
Hi Mike, Thank you so much for taking the time to share your experience! We know spending a lot of money with a new company can feel like a big leap, so we’re thrilled to hear that the condition exceeded your expectations. We’re glad the process felt smooth from checkout to delivery, and we can’t wait to help you find more great deals in the future. Thanks again for trusting us with your gear! -OBO
I checked my old emails and found that I had received a response to my request for a return label very quickly. Unfortunately, I had already sent a review in before I found it. So, here is a 5 star review.
By Anne P O.
Response from Out&Back Outdoor· Nov 25, 2025
Hi Anne - thank you so much for your review! We’re happy we were able to assist you quickly. Cheers, OBO
Smooth shopping experience all around. First off, Great prices on the category of items I was interested in. Website was very easy to use. Shipping was quick and packaging was handled with care. The items were as described, original, and authentic. I would definitely shop here again for any future items that I'm interested to purchase.
By Jun
Response from Out&Back Outdoor· Nov 21, 2025
Hi Jun! Thank you so much for your wonderful review! We’re thrilled to hear you had a smooth shopping experience and that everything from the prices and website to the shipping and product quality met your expectations. We truly appreciate your support and look forward to helping you again with any future gear you need!
Excellent customer service and quick responses to my questions. Also excellent follow-up. I would be happy to do business with this company again.
By Breck A.
Response from Out&Back Outdoor· Nov 12, 2025
Hi Breck, thanks for all the kind words! We look forward to doing business with you again in the future:)
Great Price! Quick Shipping and complete satisfaction. Out and Back was a truly positive experience.
By Daniel Van C.
Response from Out&Back Outdoor· Nov 3, 2025
Hi Daniel - thanks so much! We’re stoked to hear you had a great experience with Out and Back. We hope to see you again soon!
Fantastic customer service as I was about to buy something from a spoof website. Make sure the site you are buying from is based in Colorado. They responded quickly and guided me to the REAL site. Thank you for saving me$300
By Daniela A.
Response from Out&Back Outdoor· Oct 28, 2025
Hi Daniela - thanks for the kind words! We’re really glad we could help and that you found the correct site. It’s unfortunate how often spoof websites appear, but we’re happy we could save you the headache (and the $300)!
I was so happy to find the jacket I was looking for. It was listed as in excellent condition and it was immaculate. It arrived quickly and I couldn't be happier. I also shared my experience and the website with my friends.
By hkvt
Response from Out&Back Outdoor· Oct 23, 2025
Hi there! We’re thrilled to hear that the jacket met your expectations and arrived in perfect condition. It’s always our goal to make sure every item finds a happy new home, and your kind words mean a lot. Thank you for helping spread the word!
