Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
483 reviews
OTR SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With over a decade of service in the transportation industry, OTR Solutions continues to provide innovative freight factoring and technology to carriers and brokers while maintaining a strong emphasis on unmatched customer support. OTR's offerings are designed to help businesses of all sizes succeed in a competitive market.From protecting trucking companies with True Non-Recourse Factoring, aiding brokerages in unlocking working capital, providing fuel discounts with the OTR Fuel Card, same day funding options, business banking for truck drivers through OTR Clutch, and exclusive partnerhip deals, OTR Solutions truly embodies the "solutions" name and has one for everyone.
OTR Solutions (otrsolutions.com) has 483 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 51 reviews with 1 star · Clear filters
Their rate to high.
By customers
Response from OTR Solutions· Nov 25, 2025
Thanks for the feedback. We aim to keep our rates competitive and understand how important pricing is. We also work hard to keep things straightforward and dependable. If you ever have questions about how our rates work, our team is here to help!
Stay away from this company!!!!! all they do is lie. Bolt pay is a joke!!!!! you pay extra for no reason
By george
Response from OTR Solutions· Nov 25, 2025
We’re sorry to hear this was your experience. Bolt is completely optional, and many clients use it to access faster funding when they need it. If there’s ever anything you’d like us to review or explain, our team is always here to help. Thanks for your feedback.
They signed me up with a low fee and a fuel card that I can't use so I don't qualify for a low fee. And on top of that the money I put on their fuel card I can't get back. Not honest on any level so far.
By Noah L.
Will be changing factoring company as soon as contract terms meet their limit. No urgency when it comes to the bills, nothing but issues and miscommunication. They get an attitude when you call them to push invoices through. Dont waste your time.
By customer
Communication
By customer
Enviame correos qie no son para mi ., ó despues que pagan pagan a escribir que si falta una firma que si el papel que si esto qie si lo otro ., cuando siempre se enviar los documentos firmados y lejibles aparte que cobran el 3% mas $5 dolares mas de nose que rayos
By customerJerry
When I first started with Otr solutions it was the best company , now things have went down hill. A lot promises not being met . Poor customer service . I’m leaving as soon as possible
By customer
Rates are to high like your rates
By Nicolas A.
