Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Otonomos
Otonomos is a digital platform for starting and managing companies anywhere in the world — built for founders, investors, and builders in tech and Web3.Since 2015, we've helped entrepreneurs and investors form and maintain more than 1,000 companies across 18 jurisdictions, from a Wyoming LLC to a Singapore Pte Ltd, a Cayman Islands Web3 Foundation, a BVI Limited Company, or a Panama IBC. Whatever structure your business needs — asset protection, a DAO-friendly entity, a holding company stack, or a simple US LLC to get started fast — we help you set it up online, without the usual back-and-forth with lawyers and paperwork.Everything runs through the Otonomos dashboard: order new entities, manage every company you own side by side, stay compliant across jurisdictions, and use our AI corporate agents to help prepare filings, resolutions, and other corporate actions. We accept payment in major cryptocurrencies across all major networks, as well as card and bank transfer, because we built this platform for a global, digital-first economy.We're entrepreneurs and investors ourselves, so we understand company formation from the inside — not just as a service we sell. That's why we work alongside tax advisors and legal specialists to make sure every entity we help set up is structured properly from day one.Our mission is simple: make it easier for anyone, anywhere, to participate in the global digital economy.
Otonomos (otonomos.com) has 6 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
We set up our companies with Otonomos and have been really happy with the whole process. The CEO personally jumped on a call with us to talk through what we were trying to achieve and helped us work out a structure that actually suited our situation. It was a big help having someone that experienced take the time to understand our needs rather than pushing a one size fits all package.
As someone who works in tech, I also appreciated how well the platform is built. It is easy to use and makes managing multiple corporations straightforward, with everything in one place.
We are looking forward to working with Otonomos for a long time. Highly recommend them.
By Blockpot T.
Response from Otonomos· Sep 28, 2026
Thank you so much for taking the time to share this, and for the kind words about the team!
We're thrilled to hear the onboarding call helped shape a structure that actually fits what you're building.
It's also great to know the platform itself is making day-to-day management easier as you grow your corporate structure. We're constantly working to make that experience even smoother.
Welcome to Otonomos — we're looking forward to growing alongside you and Blockpot Team for years to come!
Working with Otonomos has been a…
Working with Otonomos has been a pleasure since day 1. Absolutely recommended.
By L K.
Their product helps a lot to set up new…
Their product helps a lot to set up new companies in multiple countries
By Yuki W.
Response from Otonomos· Aug 7, 2026
Thank you for the kind words. We are really glad that the process helped you get set up smoothly across multiple jurisdictions. We'll pass this along to the team. If you ever need support expanding into new markets, we're here to help.
Best platform for Web3 company formation
Used Otonomos to incorporate our Cayman Islands and BVI companies, as part of our Web3 startup's corporate structure. The process was significantly smoother than going through a traditional law firm — the platform guides you through each step, and their team is responsive and knowledgeable about crypto-native structures (Cayman + BVI setup, SAFE-T instruments, token issuer entities, etc.).
What stands out: they genuinely understand the specific needs of blockchain projects — not just the legal formalities, but also the strategic choices around jurisdiction and shareholder structures. The document generation is clean and the verification system makes everything easy to share with investors and counterparties.
Overall, a great tool for any Web3 founder who needs a serious corporate structure without spending months and a small fortune on lawyers. Highly recommended.
By LunarBase T.
Response from Otonomos· Aug 5, 2026
Thank you so much for taking the time to leave such a thoughtful and detailed review!
We are thrilled to have the LunarBase team as our client.
We built Otonomos specifically to bridge the gap between traditional legal complexity and the speed/nuance that Web3 projects require.
Providing crypto-native founders with serious, compliant corporate structures (without the typical law firm timelines and fees) is at the core of what we do.
Wishing your project massive success! If you ever need support as your structure or investor base expands, we’re always here to help.
Our crypto company need urgently a…
Our crypto company need urgently a legal wrapper to protect ourselves from personal liability, and to upgrade the whole project, so we were able to make better agreements with partners, and also start searching for money with VC.
We had a free call, were we got all the information we needed, and very specific guidance.
Was 2021, the year of the full DeFi explosion.
In a couple of weeks our Cayman Foundation was operational, and we had all the documentation necessary to start the next stage of our business.
The experience was really good, the support was fast, and the level of knowledge they shared was actually unparallel.
A lot better experience compared with the approx. 4 meetings we had with law firms.
Totally recommended.
We still have their services to manage our Foundation
By Gregorio G.
Response from Otonomos· Jul 23, 2026
Thank you so much for this review — and for trusting us back in 2021, right in the middle of the DeFi boom, when speed and getting the structure right really mattered.
It means a lot to hear that the free call gave you the clarity you needed, and that the Cayman Foundation setup felt fast and genuinely well-guided compared to the traditional law firm route.
We're glad to still be managing your Foundation today, and we're here for whatever the next stage of your project needs. Thanks for being part of the Otonomos community!
Paid $16,970 for company incorporation - nearly 4 years later, no service, no refund
I paid 15.08 ETH ($16,970.75 USD) on June 21, 2022, for company incorporation services in Hong Kong. Payment was made to their wallet (otocorp.eth) and is permanently recorded on the Ethereum blockchain. Order number 2022060808.
Nearly four years later, no company was incorporated and no service was delivered.
Timeline of events:
June 21, 2022 - Full payment made. Otonomos sent onboarding instructions requesting certified KYC documents.
June 28, 2022 - I submitted passport and proof of address, plus three name options for the entity. They said the documents were "not certified" but gave vague guidance on how to actually certify them.
July 23, 2022 - I resubmitted and explicitly asked: "How can I send certified copies? Can you be more specific?" They confirmed the company name and sent a new upload link, but never gave clear instructions for an international client.
November 7, 2022 - Follow-up from Otonomos requesting certified KYC again. Still no additional guidance.
June 13, 2023 - I emailed asking how to proceed or receive a refund. They replied the same day asking for the same documents. My refund request was ignored entirely.
September 19, 2023 - Another follow-up requesting KYC documents.
November 23, 2023 - I explained I only have digital bank accounts and asked about the refund procedure. For the first time, over 16 months after payment, they suggested an online notary option.
November 27, 2023 - Refund officially refused. They stated that because "more than a year" had passed, only service credit was available. However, I had already requested a refund on June 13, 2023, less than a year after payment, and that request was ignored.
February 5, 2026 - I sent a formal legal demand letter requesting a refund of $16,970.75 with a 14-day deadline.
February 9, 2026 - Demand rejected. Only service credit offered. They also attached a screenshot of my email with the phrase "don't do it" taken out of context. The full sentence was: "don't do it, just let me know the procedure," meaning do not process anything yet, just explain how refunds work.
February 17, 2026 - The CEO personally responded, claiming it was "surprising" that I was requesting a refund despite my documented request from June 2023. Refund refused, "books are closed" for that fiscal year, and he suggested I find someone else to use the credit on my behalf. The response also included a reference to "defamation" regarding sharing my experience publicly.
Summary of facts:
- Paid $16,970.75 for a specific service that was never delivered
- Attempted multiple times to comply with their document requirements
- Guidance on certification was vague and a practical alternative was only suggested 16 months later
- First refund request (June 2023, within their 1-year window) was ignored
- Second refund request was denied
- They hold my funds and offer only service credit I cannot use
- The ETH paid is now worth over $30,000
- Documented legal arguments were met with no legal authority and a defamation reference
I am sharing this factually. Every date, amount, and statement is backed by blockchain records and email correspondence I have preserved in full.
If you are considering Otonomos or OtoCo for incorporation, especially as an international client paying in cryptocurrency, please be aware of this experience.
By G C.
Response from Otonomos· Jul 24, 2026
Hello Mr. Cavalcante,
Thank you for sharing your feedback.
We would like to address this directly and clarify the regulatory context surrounding your order.
Company incorporation in Hong Kong is subject to strict Anti-Money Laundering (AML) and Know Your Customer (KYC) legal requirements. As a regulated service provider, we are legally prohibited from incorporating an entity or processing filings without certified identity documentation that meets statutory standards. While we understand international verification can be cumbersome, these compliance rules apply universally and cannot be waived or bypassed under any circumstances.
Our team made repeated attempts over an extended timeframe to guide you through completing this verification, including offering online notarization alternatives. When an onboarding file remains incomplete past standard operational windows, account handling and service credits follow the terms agreed upon at the time of purchase.
We remain committed to a fair outcome within our policy guidelines. If you are open to discussing the service credit options available to you, please contact us directly at [email protected] so a senior manager can assist you.
