Eventually company decided to agree to…
Eventually company decided to agree to me returning unsatisfactory product Took lots of effort and emails Just waiting for money to be refunded
By MAXINE
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (osmo-official.com) has 1,758 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 54 reviews with 3 stars · Clear filters
Eventually company decided to agree to me returning unsatisfactory product Took lots of effort and emails Just waiting for money to be refunded
By MAXINE
I requested to cancel my order about one hour after payment and requested a full refund. This was achieved within 24 hours with a full refund.
By Brian K.
I would have rated 5 stars, had I not received the wrong item. If I receive the item that I originally ordered. Although it will be LONG past due, I may change my rating. We are expecting 4 inches of snow in two days. I had to make an additional purchase at my local hardware store. So I'm not too happy.
By Tim M.
I disliked the first informatian about the product. Ist is not clear that I order something imported from China. But I liked the quick action to cancel my order
By Not
Your company was very helpful to discuss our needs The vacuum cleaner was a bit of false advertising as the best one above 50 others I was looking for a strong one but not so robust suction
By Richard H.
Var kjapt svart og ett ok svar
By THOR EYVIND S.