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By צביקה ג.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (osmo-official.com) has 1,758 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 311 reviews with 4 stars · Clear filters
Immediately answered
By צביקה ג.
Extremely helpful and very informative and quick to respond to emails which is a God send these days. Well done everyone.
By David Paul D.
I have nothing to add. Exept from that you are to fast when you ask about The languages. I tryed to say that I used both but it was impossible.
By Birgitta W.
Every time I email the company I get a response not to long after.
By Dorothy Fullingim K.
They dealt with my request to cancel and refund payment for an order quickly and efficiently. Unfortunately, their delivery times did not match my schedule.
By Ms C.
Customer Service is excellent, unfortunately the vacuum does not feel like it is a high-quality product and it does not perform on carpets as advertised. But it is lightweight and good for wood or tile floors.
By kmk393
Quick and satisfying Response. That gives us a very good first impression.
By Lydia
Okay I was told I would receive an email telling me how to send the Vacum back
By Terence M.