The customer support was responsive and…
The customer support was responsive and helpful
By Jeff R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,758 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Osmo is listed under Pet Stores.
Osmo (osmo-official.com) has 1,758 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 1,070 reviews with 5 stars · Clear filters
The customer support was responsive and helpful
By Jeff R.
Quick response and hopefully sorted
By Terry C.
Responded very quickly to my problem with clear instructions. Hopefully with the information I provided they can replace what appears to be a defective unit.
By Paul C.
I am beyond impressed with these heated gloves. They warm up quickly and keep my hands perfectly comfortable even in freezing temperatures. The material feels high-quality and durable, and the battery life easily lasts through long outdoor activities. They’re also surprisingly lightweight and flexible, which makes them great for skiing, hiking, or just daily use in winter. If you’re looking for reliable warmth and comfort, these gloves are a must-have. Highly recommended! Let me know if you’d like the review to be more specific to a certain activity or audience!
By customer
Query answered quickly, concisely and correctly.
By Bill H.
Very responsive and professional
By Thomas D.
Mark was a pleasure to deal with, returning the item was stress free and simple
By Tony V.
Quick at answering my query and easy instructions given to return goods
By Bridie A.