Orchard MortgageReviews of orchardmortgage.com

My husband and I are both military Air Force vets who have traveled around the world bought and sold homes throughout the years in different states Orchard has been a complete disappointment ethically and just a human factor of communication when dealing with a realtor. We sold one home through Orchard in June 2026 we received a credit that was given by our realtors management because he did not represent us correctly when it came to the sale of our home. We also are building a home with Orchard. My husband and I have not heard from this particular realtor since early June 2026. We have been doing all of the legwork and communication with the loan officer ourselves. We did not find out that we still had a realtor with Orchard until he called two days ago because we’re having problems with the lending officer. Make that make sense!!! Right it doesn't!!! I had tried to contact Orchard eight times by phone an email asking to speak with this particular realtors supervision. I’ve got no response. Considering Orchard cannot respond to their customer who sold and built a house with their company. I will make sure to let every military veteran I meet and every United States Post Office employee I work with no to not do business with this company.

They push you to apply. And after i emailed and asked them 3 different times if it will be hard or soft inquiry they confirm its soft. Then pulled hard inquiries on all 3 of my credit reports without consent. They say later. That i consented in application. I would have never agreed or unfroze my credits for them to ding me if they didnt multiple times verbally via email confirm it was a soft pull. This is fradulent business practises and unethical. The paul person i was working with said they would find out for me how to fix me and get back with me and essentially is ghosting me. Its very easy for a person who ran the credit to have it removed. But not for me. Id have to file a police report for fraud and go the 9 miles and send to all 3 bureau in addition to jumping hoops to remove it. Get it right!

Nice team. Very helpful. Easy process

Loan Officer Paul Novik from Orchard Mortgage are outstanding. He was super friendly, professional and very knowledgeable. I am active duty using a VA loan and had to move quickly, which is a very complex scenario, but Paul made this process very simple and easy for us. We will be a returning customer of Paul’s and we will only use Orchard for mortgage loans for future homes.