Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Orange InsolesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We created Orange Insoles because we saw just how many people are stopped from doing the things they enjoy because of pain. Unnecessary pain. Pain caused by misalignment that's easily corrected with simple insoles designed to re-align your body. With Orange Insoles, we can help you reduce pain and increase performance.We can help you feel better. So you can do more! [email protected] 517-349-3790.
Orange Insoles (orangeinsoles.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 14 reviews with 2 stars · Clear filters
Difficult to navigate the website. I wanted to purchase two different kinds of insoles but the website did not easily let me go back and order the second pair so I only ordered one pair.
By Kathleen R.
Response from Orange Insoles· Mar 27, 2023
We apologize that happened to you during the ordering process. We just went to a new ordering platform 2 weeks ago. We will look into what happened to your experience and get it fixed. We appreciate your business.
I guess my pain level in my knees and back is too intense so that's probably why the insoles don't really work for me.
By Melinda J.
Response from Orange Insoles· Mar 17, 2022
We are so sorry for your pain. That must be very frustrating. We hope you are seeking a doctor in hopes you can get better.
I have tried for two weeks to get used to his insoles. They hurt my feet to where I can’t hardly walk at the end of the day. I would like to return them if it all possible. Thank you. Marlene Templeton
By Marlene T.
Response from Orange Insoles· Dec 10, 2021
Of course contact us, the information for returns is right in the shipping box or our website.
Just placed an order for (2) two pair of your insoles. I heard about them on the Bob & Tom Show, however the discount code they provided on their radio program did NOT WORK!? And the only reason I ordered two pair was to at least get $10 off & free shipping!? I hope they work as good as the crew from the B&T show claim, otherwise I will NOT wait for the 60-day trial period to be over, I’ll ship the soles right back. I hope this or the soles are not a SCAM!? Because I will share my experience to everyone I know.
By JR B.
Response from Orange Insoles· Oct 21, 2021
There is no code from the show, they mentioned FREE SHIPPING and Quantity Discounts that apply at checkout. We decided not to have codes that we will discount right away. The program they were running referenced free shipping and buying multiples to save money. When I looked up your order you received all available discounts on our website. Free shipping and $10 off when you purchased the two full-length Insoles. Which is all the discounts we offer. The discounts and opportunities they discussed we’re all applied to your order. Please reach out directly to me So i can understand your concerns and help. Thanks again for your business. We are a Michigan-based company your order should arrive shortly.
They take to long to break in and are very uncomfortable while trying to break in.
By Katherine T.
Response from Orange Insoles· Aug 11, 2021
We apologize, it does take some folks longer for their body to get used to the new support. Some folks can wear them day one 14 hour work shift, others can take two weeks wearing them a few hours a day. We are all built so differently. If you have any other concerns please email us direct at [email protected]
I am on my feet all day in a warehouse and I thought these insoles would be the best thing for my feet. My heels hurt all day. I don’t think it was a good buy. I may be trying a different brand in the gel line or something for arch support.
By Kevin
Response from Orange Insoles· Oct 7, 2019
Wow you have quit a day on your feet and we can not imagine the tole on your body. We offer a 60 day money back Orange guarantee, just need to reach out. On our website we have a blog that can walk folks through the different types of insoles, and variations. gel vs foam Link here: https://www.orangeinsoles.com/blogs/news/what-are-your-insoles-made-of-support-vs-cushion-insoles? Appreciate the feedback. Orange Team
