Couldn't get through to a human being…
Couldn't get through to a human being because of their heinous automated phone system. I don't have time to argue with this pos software. They are not worth the time or the trouble.
By meagan
The Fair Hearing score
1.2/ 5
Bad
575 reviews
Rating distribution
Select a line to read only those reviews.
What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Optum
Optum, a part of UnitedHealth Group, is a pharmacy benefit manager and care services group operating across 150 countries in North America, South America, Europe, Asia Pacific and the Middle East.
Optum (optumrx.com) has 575 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
- Also known as
- optumrx.com
- Website
- optumrx.com
- Category
- Pharmacy & Medicine
- Location
- Hopkins, Minnesota
- Listed on The Fair Hearing
- 2026