Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
105 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OpenWeb is on a mission to inspire and elevate quality conversations online. We build technologies to create thriving engaged communities, reduce toxicity, and increase safety — improving the quality of civil discourse and supporting independent journalism. Today, OpenWeb works with more than 700 top-tier publishers that use our platform and host 100 million monthly active users.
OpenWeb (openweb.com) has 105 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
Showing 94 reviews with 1 star · Clear filters
Openweb should be renamed as closed web there is nothing open about the moderators deciding what can & cannot be said...freedom of speech should not be discriminated against unless of course it is offensive to certain 'things" that I understand. But an honest review about their biased moderators Should've been allowed
By Burt H.
I honestly don't know how this company is still in business, its 2024 and kindergarten could design a less glitchy website, unreal.
By Keith D.
My comment on yahoo was rejected by OpenWeb. The comment was "Why?" No kidding. That was all I said.
By Lisa E.
Open web silences conservative voices. You can post facts about Joe Biden. And make statements that you believe he is more of a racist than Trump, and your comments get rejected. The left can put all kinds of baseless allegations about Trump and it is published freely. I need to stay off Yahoo when they use such a deceptive moderator.
By John C.
Unfortunately I wasn't given the option of giveing OpenWeb/AOL no stars. I've been banned from making comments on AOL by OpenWeb and I have no idea why. There was no notification. Their supposedly purpose is "to bring conversations back from social networks to publisher sites". But it's more like their purpose is to silence those they don't agree with. There's no way to contact OpenWeb and I did call AOL. But, they just said to file this issue on their feedback. I'm sure it went right into the bit bucket.
By JL M.
I am not pro-Trump, but I am Pro-marijuana legalization. Trump did two things as president that I approve of. He signed the 2018 farm bill, which federally legalized hemp, a variety of cannabis. He also signed the First Step Act, a significant piece of criminal justice reform. Every time I have raised these points on Yahoo! Comments, that Trump signed these two pieces of legislation and, by doing so, has done more for cannabis legalization and criminal justice reform than any modern president, the comment is censored and blocked by OpenWeb. Truthfully, I despise Trump and disagree with most of his policies, but I credit him with these two accomplishments. I did not vote for Trump in either of the elections he ran in and do not plan to this time, but I have had some positive things to say about him regarding these two matters, and almost every time I have said something positive about Trump, it has been blocked by OpenWeb. If I say something positive about Trump in Yahoo! comments, I can be 90% sure the comment will be blocked. I call that censorship.
By Chris O.
They need to rename the company "Closed Web." Their latest strategy on Yahoo News is to just reject any comment that triggers any keywords they don't like. Or if we don't name them Closed Web, we could call them Lazy Web, because they don't really do any actual moderation of chat comments. All they do is reject their "trigger words." Lol
By Michael V.
The subject was about political parties and tariffs. I made the following comment "Did we learn nothing about tariffs with Herbert Hoover and the Great Depression." It was immediately rejected. No explanation, no vulgarity, no mention of current political candidates. More and more the AI or whatever they use is shutting down any intelligence discourse
By Michael C.
