there is no way to contact the company
there is no way to contact the company. i use aol and have posted comments on their news articles and apparently openweb censors comments and I was blocked and deleted for NO REASON AT ALL
By Loren
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
105 reviews
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OpenWeb is on a mission to inspire and elevate quality conversations online. We build technologies to create thriving engaged communities, reduce toxicity, and increase safety — improving the quality of civil discourse and supporting independent journalism. Today, OpenWeb works with more than 700 top-tier publishers that use our platform and host 100 million monthly active users.
OpenWeb (openweb.com) has 105 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
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there is no way to contact the company. i use aol and have posted comments on their news articles and apparently openweb censors comments and I was blocked and deleted for NO REASON AT ALL
By Loren
Shadow banned on fox news website for having an alternate viewpoint. Now the site is just people bouncing lies off each other with no moderation or opposing comments.
By Nonya
I don't know when OpenWeb took over monitoring comments on Fox News, one of the ONLY news sites that let you post comments but I've obviously been shadowbanned. I now receive zero thumbs up or down or responses and I used to get a lot. No explanation of what was offensive which is CRAP. Even youtube tells you what you did. I don't even know if simply creating a new account will help. I see so many spam posts, so many vile posts on both sides of the political spectrum, yet they remain. There is no excuse to have no warning, no probationary period, no just locking the account for a day or two. Even the rare instance when I use a bad word I use !@#!!. THANKS Openweb for ruining my Fox News experience of great conversation with like minds and lively, civil debates (usually) with folks who disagree with me. Totally classless. Facebook doesn't even do that for crying out loud.
By RobinMagseven
Garbage. Politically-biased, heavy-handed censorship; shadow-banning; IP banning; and silent banning (posts only render to the user himself or herself, not anyone else). But spammers are allowed to run rampant. I am less likely to patronize a news site that uses this platform because I can't trust that the comments posted represent what other users actually had to say. I actually prefer that a news site have no commenting system at all than that they use this one, which simply hides comments with which the platform's operators disagree. Garbage. Absolute garbage.
By Richard M.
"HuffPost Canada comments are powered by OpenWeb" And since HuffPost Canada shut down, I've been getting constant spam directed to my HuffPost username.
By Silvr Hair D.
Openweb censors and blocks posts but doesn't tell the user their post never gets published although the user thinks it is. They don't tell you why or anything. The hypocrisy is that there is a user who keeps using different user names to spam a forum and they don;t stop that. They also don't offer any support contact. I recommend no one uses this forum.
By asepius
You can't even tell just *WHY* a post is banned, most likely because you made some slightly unkind thing about one of their dearly beloved far-leftist politicians. It's an opinion, and I was even commenting about the poor quality of candidates from BOTH major parties, and had the nerve to suggest people should vote third-party. What use is a comments section where only one small group's opinion is allowed to be spoken? These people should be shut down for their "Newspeak" misappropriation of the word "Open".
By Jelabarre
A complete oxymoron of a name, ‘Thought Police’ would be more appropriate. Mild criticism is frequently censored. Should be shut down for systematically infringing free speech.
By Heidi O.