Great company to do business with
Customer service has always been terriffic. The PAs that I have dealt with have been extremely knowledgeable and friendly. The medication has always been recvd on time
By judie F.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,176 reviews
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OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.
OpenLoop Health (openloophealth.com) has 1,176 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Customer service has always been terriffic. The PAs that I have dealt with have been extremely knowledgeable and friendly. The medication has always been recvd on time
By judie F.
Great getting started we will see how it goes
By Robin H.
Visit on 5/28 concluded with Nurse/PA stating that she would send in my refill script. That did not happen as I called today, 6/3, to follow-up and script was just sent in after I asked where it was. Other than that confusion, the visit itself was dxcellent
By Fred Del G.
Nothing was bad. I’ve been with them since December. I’ve lost weight but it’s been slow.
By Terri S.
Every person I spoke to were very helpful and mindful of what I wanted and trying to achieve and resolve.
By Andrew Hegmann J.
The only problem that I had was that my appointment was for 3:25 PM and by 4 o’clock no one had come into the video chat room. I had to call support services and they quickly helped me find a provider that could pop on with me and get it done. So the problem-solving was great but the waiting for the first 35 minutes was not so great.
By Elizabeth C.
Excellent provider-patient communication. Patient felt very comfortable in the virtual visit. Well heard and educated.
By Melissa V.
Good Experience. Appointment was informative and to the point..
By richard D.