Appoint was great.,wait time was very…
Appoint was great.,wait time was very long
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,176 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.
OpenLoop Health (openloophealth.com) has 1,176 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 74 reviews with 4 stars · Clear filters
Appoint was great.,wait time was very long
By customer
Where are my meds
By Pam B.
Quickly reordering my meds Easily accessible if there is any issue
By Andrea M.
Easy to follow steps
By Patricia Guadalupe Alcaraz M.
The wait was too long. 15 min into call with no provider, an agent chatted to confirm I am not speaking with anyone. They found a new provider for me abt 5 min later. This is the second video call I have had where there is a long wait for an agreed upon appointment.
By Njao
Once I was able to get connected with a doctor, Dr. Black was kind, informative, addressed any and all concerns, was clear and concise, as well as did not rush through the appointment.
By Natalie D.
Friendly and helpful answered my questions
By Rhiannon R.
I met with a healthcare provider via video regarding Remedy Meds GLP-1. The meeting was short but thorough enough. The provider was friendly and professional and took the time to explain my treatment plan. I am satisfied.
By AndreaR