Ooze LifeReviews of oozelife.com

Premium vape pen price for a product that is worse than the cheapest vape. Mine is 2 weeks old, completely babied, never dropped once and it won’t charge now , hit like it was dying day 2 and had a battery life shorter than gum keeps its flavor day 1. Idk why the worst scam pens are in shops but these are thee worst pen I’ve gotten yet.

I’d give them 0 stars if this was an option. Biggest bullshit company ever. Worst products ever. No customer service for their shitty vape pens. 0 stars review.

Placed order. Took a week to ship then tracking didn't work. Never arrived. Sent a mail to customer service, said it was delayed in shipping. Never arrived. Email again. Said don't work, you took the insurance for that. Sent me a link to fule a claim. Link doesn't work. Just leaves you hanging. Emailed again. No response. 2 months now. No product. No help. But they sure took my money the day it was ordered. No problem there. Despicable!!

I got a duplex 2 I now have 3 that are broke ! Where the coil screws in the glue comes off no matter what when it heats up . They wrote me back and told me to use it on green they r sorry thay can't help me I have pics of her text and pics of all 3 devices do not waste ur money the duplex 2 it will break or atleast come apart from heat I can't post my Pic for some reason or I would put them up too

This company! I had a resin vape pen. after 2 months it stopped taking a charge. I sent them a video of the problem and somehow they came to this conclusion: that I got it wet. Wait. What?? So now they won't honor their warranty and I'm stuck with a pen that won't charge.

Unfortunately, my experience with Oozelife has been nothing short of a comedy of errors, primarily thanks to their customer service, which is frankly a farce. I had the misfortune of dealing with Alexis, whose professionalism left much to be desired. As many others have noted, Oozelife seems to excel in the art of deflection when it comes to addressing missing packages. I ordered a gift that was supposed to be a delightful surprise, but instead, I found myself ensnared in an endless loop of excuses. Alexis informed me that a replacement was sent—despite my clear indication that I didn’t need one—and, surprise, I never received it. After countless back-and-forths with Alexis and their delivery insurance company, I finally received the same claim code I had been given previously. Frustrated, I attempted to use it again, and miraculously, it worked this time! But let’s be real: the entire process has dragged on since September 3rd, and here we are on September 25th with no resolution in sight. To add insult to injury, I was informed that because I exceeded the seven-day window, I wouldn’t be eligible for a full refund—despite having paid for expedited shipping. What a clever business model! It seems the only winners here are the ones orchestrating this debacle. Honestly, it’s hard to take their glowing reviews seriously; they feel more like a marketing ploy than genuine customer feedback. If you value your time and hard-earned money, I strongly advise you to steer clear of Oozelife. Trust me, this is one company you want to avoid if you don’t want to end up in the same tangled mess I did.

Bought 2 a Panther Black Tanker (would not register) and a Midnight Sun Tanker (registered fine). Neither worked at all. Not sure if charging even worked, PB unit when tried to charge, only had green light lite, the MS unit did something different every time. They do look nice but lets face it can't do much with looks.

I really wished I would have read the reviews before purchasing from this place. Cuz everything I've read is true. They have poor customer service and very rude people working customer service. I have gotten two devices that did not work coming out of the box. And then they're telling me that it needs to be brand new to return it. Apparently they didn't listen to me that it didn't work out of the box. Not one drop of wax has been melted with it. And I'm still waiting on items that I've returned and waiting for labels to send more broken stuff.