Ooze LifeReviews of oozelife.com

Two pens and both broke before going through two cartridges, and the warranty claim was only going to cover one pen and then they still have the audacity to charge shipping and handling for the warranty replacement . You might as well just light your stuff up by burning dollar bills.

If 0 stars was an option you’d f*coin get it. Countless times I’ve been in a pinch and had to stoop to the level of this pathetic company. EVERY SINGLE PEN I’ve purchased through the company and third parties all die within the first hour to first day. Do not hold charges. Does not allow carts to properly vape. Yet the heating element is fine. Been through many products of 510 carts and they work perfect on any other brand pen. But anything ooze is trash. Don’t even know how you’re still in business and this started happening since 2019.

Live just over an hour away. Ordered almost two weeks ago. Took days to even print a shipping label then a few more days for usps to receive the package. Have three promised delivery dates so far all dates it did not arrive. Customer service doesn’t respond. Don’t use them!!!

Not reliable. Save your money and buy a dr dabber battery instead. It's $20.

Bought 3 Novex units and within weeks, 2 of them failed at the point where the threaded receptacle connects to the battery. While unscrewing a cart, the whole unit turned and came apart. The 3rd one is still going strong but losing 60$ in the first 2 week taught me to buy elsewhere

I ordered two Tanker batteries on December 27. The next day it says it was delivered on Dec. 19 and it ended up in Indianapolis. How did it travel back in time? I don’t live anywhere near Indianapolis either. I still haven’t got a reply back from ooze customer support. Thanks “Fred”. I paid the $1 for Route protection and they replied and reshipped my order within 4 minutes of the email. Route was good but Ooze is horrible.

I purchased the PINK TANKER for my wife. The first one would not charge, the green light came on and then it blinked and then nothing. I contacted them via chat and was sent a replacement in a timely manner. Which at that time seemed like good customer service. I wish I have seen these reviews before I made the purchase. Guess what the second one did the same thing. So I once again went on the website and used the chat again, however this time the are NOT replying. I've gone on social media and sent a message and they said they would get me help, then I got a message about trouble shooting and FAQS. I have sent several emails and have been very nice about it and NOW I GET NO REPLIES! Terrible customer service, and so far the product is not very good. DO NOT BUY FROM THIS COMPANY! Defective Products replaced by another defective product then they do not reply. They get your money and you never get a product that works! Like I said I wish I saw the reviews BEFORE I placed an order. I have contacted my bank regarding this business.

I ordered a Pen through Oozelife and it lasted maybe 4 weeks and will not charge. I have contacted Oozelife by eMail since they do not support phone support whatsoever and will post their response which I am told I will receive by e-Mail today. I let them know I will be contacting my credit card issuer for this order with the faulty pen and I have another order that has not had a status change for a week.