Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 311 reviews with 5 stars · Clear filters
We migrated to Ontraport a few weeks ago, and they have been very helpful during the whole process. The customer service is fast and efficient, which is very valuable to avoid time waste.
By Anne-Aël
Response from Ontraport· Oct 12, 2020
Hi Anne! We're so happy to hear you feel supported in your transition to Ontraport! Thanks for the positive review. 😊
Ontraport has hands down, the most comprehensive CRM and platform management system on the planet. Their customer service is second to NONE and I cannot recommend them enough.
By Jordan W.
Response from Ontraport· Oct 6, 2020
"...the most comprehensive CRM and platform management system on the planet." We'll definitely take that title. 🙌 We always appreciate feedback so thanks for taking the time to leave us your review, Jordan!
Great experience with Ontraport Support. Went above and beyond to help resolve my Integration issue with another platform. Very grateful.
By Ar V.
Response from Ontraport· Oct 6, 2020
Glad to hear support was able to help you with that integration issue, Ar! Thanks for taking the time to leave your feedback. 😊
Been an Ontraport user for several years now, and they have a solid product and great customer support. OPs works nicely with WordPress, and has loads of other integrations.
By web S.
Response from Ontraport· Oct 1, 2020
We're always trying to expand our offering with new integrations; glad you you find them useful!
Brilliant CRM with all capabilities. Pricey but you get a lot for the price including exceptional customer support all the time to handle all enquiries.
By Adam W.
Response from Ontraport· Oct 1, 2020
Thanks for the review, Adam! We'll be sure to pass along your message to the support team. :)
I love this CRM! Ontraport has changed the way I do business and I recommend it to all my clients (and let's face it - to anyone who will listen). The support is wonderful and the platform is powerful. You can set up any funnel you can dream up! Before OP, I was overworked, after getting OP I have so much more time to pour into my clients. You won't regret making the leap! Questions - ask me!
By Rebecca B.
Response from Ontraport· Sep 25, 2020
Hi Rebecca! At Ontraport, our mission is to remove the burden of technology for entrepreneurs and small business owners. so to hear that OP has allowed you more time to focus on your clients is like music to our ears! Thanks SO much for leaving us this awesome review; we'll be sure to pass along your feedback to our support team. 😊
Excellent customer service. Siaf Didn´t just tell me know to solve my problem but went out of his way and did it for me.
By Mary
Response from Ontraport· Sep 24, 2020
Glad to hear Saif was able to help you solve your problem, Mary!
Amazing support! I had some questions that I thought were pretty lame but they were extremely gracious and helped me - he even made videos and broke it down. I think my 5 year old could figure it out!!
By Lisa B.
Response from Ontraport· Sep 24, 2020
There's no such thing as lame questions Lisa! Glad our team could help you understand and use the app in a digestible way. :)
