Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
326 reviews
OntraportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Enterprise-grade CRM, built for growing businesses.Ontraport fuels your marketing, sales and support in one place — without the complexity and high costs of traditional all-in-one platforms. Designed for growing businesses, Ontraport combines CRM, marketing automation, payments, email and SMS marketing, forms, landing pages, and memberships in a single connected platform. Any business process. Any customer experience. Anything you envision — it's possible with Ontraport. Your team has its own way of operating, and Ontraport gives you the freedom to create systems your way without code or complex integrations. Start with a template or customize from scratch to build exactly what your business needs. Start your free trial Book a discovery call Visit our site
Ontraport (ontraport.com) has 326 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 311 reviews with 5 stars · Clear filters
Ontraport's Live Chat has been a life saver! Always there, no matter how easy or complicated my question is.
By Genese
Response from Ontraport· Nov 23, 2020
Hi Genese! Happy to hear you've been able to get the support you need, when you need it. Thanks for leaving your feedback. 😊
There is no way Ariana is a Jr. Client Success Representative. She deserves a title change and a promotion. Why? Because she has that rare gift of knowledge coupled with the ability to deliver that knowledge in a very helpful manner.
By Joseph H.
Response from Ontraport· Nov 13, 2020
Ariana is actually one of our newer reps but that girl has SKILL and we are so lucky to have her. Happy to hear you had such a positive experience. Thank for leaving your feedback; we'll be sure to pass the message along. 😊
My wife and I opened our digital agency (Musselwhite Marketing) more than 11 years ago. Since then we have used a number of different marketing platforms (Infusionsoft, GetResponse, HubSpot, ActiveCampaign, etc...). Taking nothing away from those platforms they just didn't work the way we would have liked them to. It is our opinion that Ontraport is the most flexible, intuitive and powerful CRM's currently on the market that we have worked with. Since switching to Ontraport, we use it for everything now, page builder, CRM, email marketing, sms marketing, membership sites, order pages, time saving automations, and a lot more! Ontraport also provides "custom objects" which is like putting Ontraport on steroids. Ontraport is everything you need to run marketing for your business. We started as an Ontraport User and quickly decided to become an Ontraport Certified Expert helping folks across the US with their digital marketing needs. With Ontraport, we helped one client with 5 successful back to back launches that generated over $300k each! We helped another client move from a very popular training platform to Ontraport membership site. Equally as valuable as the software is the Ontraport team. Starting with Landon Ray (founder & CEO) on down, everyone seems vested in our (and your) success. The support staff is fabulous to work with and extremely responsive. I wish other companies offered the same level of support!
By Charles
Response from Ontraport· Nov 13, 2020
Wow Charles, what a review! It's reviews like this and clients like you that keep us doing what we're doing and it's been such a pleasure having you part of the Ontraport community. Thank you so much for taking the time to give us such positive and detailed feedback.
Saif was awesome; stuck with me until he figured out what I was trying to articulate - and then solved my issue perfectly!
By Ann M.
Response from Ontraport· Nov 6, 2020
Saif is awesome, isn't he?! Happy to hear you had a positive experience with our support team. 😊
Ontraport support has always been prompt and courteous, solving my technical issues in a timely manner. Great to work with an exceptional platform to use.
By Filip T.
Response from Ontraport· Nov 6, 2020
Love to hear that, Filip! We'll be sure to pass along your positive feedback to the team. 😊
Ontraport is the most flexible and intuitive CRM I have worked with. After a year of searching for a solution that fit our needs, Ontraport is providing the acute flexibility we require. The ability to create custom objects is one of the advantageous features of the suite. The support staff is fabulous to work with and extremely responsive. Great product and great people.
By Aaron P.
Response from Ontraport· Nov 6, 2020
Hello Aaron. We agree that flexibility is A MUST when choosing a CRM/automation software for your business. Fun fact: We created the Custom Objects feature when we saw a need for it within our own team, so love to hear that you appreciate it as much as we do. Thanks for leaving your feedback!
Since we have switched over to ontraport, we use it for everything now. Membership, CRM, landing pages, funnels for launches and internal tasks. It's fantastic. It does have a steep learning curve but their support team is on point.
By Stacey Boehman Coaching T.
Response from Ontraport· Nov 6, 2020
We LOVE that you're getting so much use out of the app, Stacey. 😍 Support is always there to assist, especially while you're still learning and of course you can always refer to our support center for more helpful resources when getting started. https://ontraport.com/support/
Simple and easy to use. Great support.
By Graham
Response from Ontraport· Nov 6, 2020
Glad to hear you're having a good experience with the app, Graham! Thanks for the 5 stars.
